ITIL Certification Contracts in England

ITIL Certification
UK > England

The table below provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. It includes a benchmarking guide to the contractor rates offered over the 6 months leading up to 19 May 2025, comparing them to the same period in the previous two years.

6 months to
19 May 2025
Same period 2024 Same period 2023
Rank 335 379 421
Rank change year-on-year +44 +42 -8
Contract jobs citing ITIL Certification 144 152 229
As % of all contract jobs advertised in England 0.59% 0.42% 0.48%
As % of the Qualifications category 1.88% 1.35% 1.72%
Number of daily rates quoted 86 105 172
10th Percentile £212 £213 £223
25th Percentile £331 £363 £331
Median daily rate (50th Percentile) £475 £525 £464
Median % change year-on-year -9.52% +13.21% +3.06%
75th Percentile £588 £575 £575
90th Percentile £659 £720 £708
UK median daily rate £470 £500 £450
% change year-on-year -6.00% +11.11% -
Number of hourly rates quoted 5 1 5
10th Percentile - - £19.95
25th Percentile - - £20.00
Median hourly rate £28.00 £70.39 £26.48
Median % change year-on-year -60.22% +165.82% -16.68%
75th Percentile - - £54.56
90th Percentile £31.45 - -
UK median hourly rate £28.00 £70.39 £26.48
% change year-on-year -60.22% +165.82% -16.68%

All Academic and Professional Certifications
England

ITIL Certification falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring academic qualifications or professional certifications in England.

Contract vacancies requiring academic qualifications or professional certifications 7,673 11,222 13,277
As % of all contract IT jobs advertised in England 31.53% 30.81% 27.55%
Number of daily rates quoted 4,884 6,955 8,906
10th Percentile £285 £313 £333
25th Percentile £413 £425 £450
Median daily rate (50th Percentile) £525 £538 £550
Median % change year-on-year -2.33% -2.27% +4.76%
75th Percentile £625 £650 £650
90th Percentile £713 £750 £750
UK median daily rate £525 £533 £550
% change year-on-year -1.50% -3.09% +4.76%
Number of hourly rates quoted 436 970 672
10th Percentile £18.13 £14.00 £14.53
25th Percentile £22.27 £17.91 £20.87
Median hourly rate £39.66 £40.00 £52.93
Median % change year-on-year -0.85% -24.42% +27.98%
75th Percentile £67.50 £61.60 £68.25
90th Percentile £81.35 £77.50 £80.23
UK median hourly rate £37.25 £40.00 £54.99
% change year-on-year -6.88% -27.26% +25.12%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL Certification in England.

Daily rate trend for ITIL Certification in England

ITIL Certification
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL Certification in England over the 6 months to 19 May 2025.

Daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL Certification in England.

Hourly rate trend for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 19 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South West +75 42 £475 +31.03% 11
London +5 32 £520 -0.95% 47
North of England -2 24 £550 +4.76% 23
South East +38 21 £425 -19.05% 26
North West +3 20 £550 -6.38% 13
East of England +25 7 £220 -
Midlands +21 7 £475 +15.15% 12
West Midlands +8 7 £475 +15.15% 8
North East -7 4 £325 -54.86% 2
ITIL Certification
UK

ITIL Certification
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (11.81%) SharePoint
2 11 (7.64%) Skype for Business
3 8 (5.56%) Mattermost
4 2 (1.39%) CMS
4 2 (1.39%) Microsoft Exchange
Applications
1 7 (4.86%) Microsoft Office
2 4 (2.78%) Microsoft Excel
3 2 (1.39%) Microsoft PowerPoint
3 2 (1.39%) Microsoft Project
3 2 (1.39%) MS Visio
Business Applications
1 3 (2.08%) Remedy ITSM
2 2 (1.39%) Salesforce CRM
3 1 (0.69%) Dynamics CRM
Cloud Services
1 27 (18.75%) Azure
2 11 (7.64%) Microsoft 365
3 5 (3.47%) AWS
4 4 (2.78%) Entra ID
4 4 (2.78%) Google Workspace
5 3 (2.08%) GCP
6 2 (1.39%) Dynamics 365
6 2 (1.39%) OneDrive
6 2 (1.39%) Smartsheet
7 1 (0.69%) IaaS
7 1 (0.69%) Power Platform
7 1 (0.69%) SaaS
Communications & Networking
1 13 (9.03%) VPN
2 11 (7.64%) Skype
2 11 (7.64%) Softphone
3 8 (5.56%) Firewall
3 8 (5.56%) Unified Communications
3 8 (5.56%) WebEx
4 3 (2.08%) SAN
4 3 (2.08%) TCP/IP
4 3 (2.08%) Wireless
5 2 (1.39%) DHCP
5 2 (1.39%) Remote Desktop
5 2 (1.39%) VoIP
5 2 (1.39%) Wi-Fi
6 1 (0.69%) Cisco ISE
6 1 (0.69%) Cisco Nexus
6 1 (0.69%) DNS
6 1 (0.69%) FTP
6 1 (0.69%) LAN
6 1 (0.69%) VXLAN
6 1 (0.69%) WAN
Database & Business Intelligence
1 5 (3.47%) NoSQL
1 5 (3.47%) SQL Server
2 3 (2.08%) PostgreSQL
3 1 (0.69%) MySQL
3 1 (0.69%) Power BI
3 1 (0.69%) SQL Server Integration Services
3 1 (0.69%) SQL Server Reporting Services
Development Applications
1 3 (2.08%) JIRA
2 1 (0.69%) GitLab
2 1 (0.69%) Jenkins
General
1 74 (51.39%) Social Skills
2 35 (24.31%) Analytical Skills
3 27 (18.75%) Public Sector
4 22 (15.28%) Finance
5 12 (8.33%) Inclusion and Diversity
6 10 (6.94%) Banking
6 10 (6.94%) Organisational Skills
7 9 (6.25%) Legal
8 7 (4.86%) Military
8 7 (4.86%) Presentation Skills
9 6 (4.17%) Telecoms
10 4 (2.78%) Law
11 3 (2.08%) Retail
11 3 (2.08%) Retail Banking
12 2 (1.39%) Front Office
12 2 (1.39%) Influencing Skills
12 2 (1.39%) Italian Language
13 1 (0.69%) Financial Institution
13 1 (0.69%) Police
13 1 (0.69%) Publishing
Job Titles
1 35 (24.31%) Analyst
1 35 (24.31%) Service Manager
2 22 (15.28%) Support Engineer
3 20 (13.89%) Service Analyst
4 12 (8.33%) Service Desk Analyst
5 11 (7.64%) Capacity Manager
6 10 (6.94%) Availability Manager
6 10 (6.94%) Capacity and Availability Manager
6 10 (6.94%) Support Analyst
7 8 (5.56%) Desktop Support
7 8 (5.56%) Messaging Engineer
7 8 (5.56%) Messaging Support
7 8 (5.56%) Messaging Support Engineer
7 8 (5.56%) Operations Engineer
7 8 (5.56%) Operations Support Engineer
8 7 (4.86%) Desktop Engineer
8 7 (4.86%) Messaging Analyst
8 7 (4.86%) Messaging Support Analyst
8 7 (4.86%) Operational Support Analyst
8 7 (4.86%) Operations Support Analyst
Libraries, Frameworks & Software Standards
1 8 (5.56%) XMPP
2 5 (3.47%) .NET
3 3 (2.08%) AngularJS
3 3 (2.08%) CSS
3 3 (2.08%) HTML
4 2 (1.39%) .NET Core
4 2 (1.39%) .NET Framework
4 2 (1.39%) ASP.NET
4 2 (1.39%) ASP.NET MVC
4 2 (1.39%) Blazor
5 1 (0.69%) Middleware
5 1 (0.69%) Node.js
5 1 (0.69%) React
Miscellaneous
1 21 (14.58%) Management Information System
2 14 (9.72%) Self-Motivation
3 11 (7.64%) iPad
3 11 (7.64%) iPhone
4 8 (5.56%) CMDB
5 6 (4.17%) Enterprise Software
6 4 (2.78%) Smartphone
7 3 (2.08%) Data Centre
7 3 (2.08%) Driving Licence
8 2 (1.39%) Operational Technology
8 2 (1.39%) Renewable Energy
8 2 (1.39%) Video Conferencing
9 1 (0.69%) Analytical Mindset
9 1 (0.69%) Cloud Native
9 1 (0.69%) HP Storage
9 1 (0.69%) Onboarding
9 1 (0.69%) SWIFT Messaging Network
Operating Systems
1 30 (20.83%) Windows
2 23 (15.97%) Windows 10
3 11 (7.64%) Linux
4 5 (3.47%) Mac OS
5 2 (1.39%) Android
5 2 (1.39%) Apple iOS
5 2 (1.39%) Windows Server
6 1 (0.69%) Windows 7
6 1 (0.69%) Windows 8
Processes & Methodologies
1 144 (100.00%) ITIL
2 70 (48.61%) Problem-Solving
3 61 (42.36%) Service Management
4 37 (25.69%) Problem Management
5 32 (22.22%) Customer Service
6 30 (20.83%) Change Management
7 23 (15.97%) Root Cause Analysis
7 23 (15.97%) Service Delivery
8 22 (15.28%) Time Management
9 20 (13.89%) Agile
10 19 (13.19%) Quality Management
10 19 (13.19%) Statistics
11 18 (12.50%) ITSM
12 17 (11.81%) Stakeholder Management
13 15 (10.42%) Data Analysis
14 14 (9.72%) Collaborative Working
15 13 (9.03%) Mentoring
16 12 (8.33%) Continuous Improvement
16 12 (8.33%) Process Improvement
17 11 (7.64%) Capacity Planning
Programming Languages
1 15 (10.42%) SQL
2 11 (7.64%) PowerShell
3 1 (0.69%) JavaScript
3 1 (0.69%) Python
Qualifications
1 64 (44.44%) Security Cleared
2 44 (30.56%) SC Cleared
3 14 (9.72%) Degree
4 8 (5.56%) DV Cleared
5 6 (4.17%) PMI Certification
5 6 (4.17%) PMP
6 3 (2.08%) Cisco Certification
6 3 (2.08%) Master's Degree
6 3 (2.08%) MCP
7 2 (1.39%) AWS Certification
7 2 (1.39%) CCNA
8 1 (0.69%) A+ Certification
8 1 (0.69%) BPSS Clearance
8 1 (0.69%) DBS Check
8 1 (0.69%) ITIL Foundation Certificate
8 1 (0.69%) PRINCE2 Certification
Quality Assurance & Compliance
1 21 (14.58%) SLA
2 4 (2.78%) ISO 22301
2 4 (2.78%) ISO 31000
2 4 (2.78%) ISO/IEC 27001
3 2 (1.39%) COBIT
3 2 (1.39%) PMO
3 2 (1.39%) QA
System Software
1 35 (24.31%) Active Directory
2 3 (2.08%) Hyper-V
2 3 (2.08%) VMware Infrastructure
3 1 (0.69%) Docker
3 1 (0.69%) Virtual Desktop
3 1 (0.69%) XenApp
3 1 (0.69%) XenDesktop
Systems Management
1 20 (13.89%) Microsoft Intune
2 8 (5.56%) SCOM
3 5 (3.47%) SCCM
4 4 (2.78%) Kubernetes
5 2 (1.39%) AirWatch
5 2 (1.39%) Symantec Enterprise Vault
6 1 (0.69%) Ansible
6 1 (0.69%) Terraform
Vendors
1 33 (22.92%) Microsoft
2 32 (22.22%) ServiceNow
3 15 (10.42%) Cisco
4 11 (7.64%) McAfee
5 8 (5.56%) Red Hat
5 8 (5.56%) Splunk
6 6 (4.17%) Juniper
7 4 (2.78%) BMC
7 4 (2.78%) Google
7 4 (2.78%) Remedy
7 4 (2.78%) VMware
8 3 (2.08%) Citrix
8 3 (2.08%) Salesforce
9 2 (1.39%) CyberArk
9 2 (1.39%) iManage
9 2 (1.39%) Intapp
9 2 (1.39%) Symantec
10 1 (0.69%) Arista
10 1 (0.69%) Snow
10 1 (0.69%) Zoho