Deskside & Technology SupportAnalyst Expenses: Yes Purpose of the Role: The Desk Side and Technology SupportAnalyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
Wolverhampton, West Midlands (County), United Kingdom
Intec Select Ltd
VIP 2nd Line SupportAnalyst Our long-standing client, an FTSE 250 financial services provider, is hiring a VIP 2nd Line SupportAnalyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a … in the provision of Desktop Hardware (currently Desktops, Laptops, Thin Clients) ensuring that a stock of built devices are available for deployment as required. Support Meeting Rooms in terms of break/fix and maintaining updates to hardware/software, keeping it in support and working effectively. Administer … Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a service desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a financial services or professional More ❯
Job Title: Market Data Admin and Compliance SupportAnalyst Location: London Contract Length: 6 Months About Our Client: Our client is a leading organisation in the financial services sector, dedicated to providing exceptional services while maintaining strict compliance and data integrity. They are currently seeking a detail-oriented … and proactive Market Data Admin and Compliance SupportAnalyst to join their team on a six-month fixed-term contract. Role Overview: As a Market Data Admin and Compliance SupportAnalyst, you will play a critical role in managing market data systems and trading applications, ensuring … ensuring regular verification of market data permissions and usage. Provide expert advice on market data queries from users and IT staff with exceptional accuracy. Support user departments in onboarding third-party vendors while adhering to Anti-Bribery and Corruption guidelines. Assist with data cleaning tasks, budget control, and queries More ❯
Deskside & Technology SupportAnalyst Location: 5 days on site - Bristol based office Start Date: ASAP Duration: 6 months Hourly Rate : £35.00 *Must have an active SC clearance* Purpose of the Role: The Desk Side and Technology SupportAnalyst is responsible for resolving all 2nd Line incidents … and service requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through … a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service and safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate More ❯
Deskside & Technology SupportAnalyst Location: 5 days on site - Bristol based office Start Date: ASAP Duration: 6 months Hourly Rate : £35.00 *Must have an active SC clearance* Purpose of the Role: The Desk Side and Technology SupportAnalyst is responsible for resolving all 2nd Line incidents … and service requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through … a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service and safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate More ❯
Deskside & Technology SupportAnalyst Location: Bristol (Site-based, 5 days per week) Rate: Up to 278.88/day (Umbrella) Duration: 6 months Start: ASAP A leading engineering and technology organisation is seeking a Deskside & Technology SupportAnalyst to provide 2nd Line support across its Bristol … and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues Deploy and track IT assets Maintain IT equipment rooms and support conference room facilities Support office/site setups and provide cover for team leads when needed Travel to other regional sites may be … required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and excellent exposure within More ❯
Bristol, Almondsbury, Gloucestershire, United Kingdom
ARM
Deskside & Technology SupportAnalyst Location: Bristol (Site-based, 5 days per week) Rate: Up to £278.88/day (Umbrella) Duration: 6 months Start: ASAP A leading engineering and technology organisation is seeking a Deskside & Technology SupportAnalyst to provide 2nd Line support across its Bristol … and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues Deploy and track IT assets Maintain IT equipment rooms and support conference room facilities Support office/site setups and provide cover for team leads when needed Travel to other regional sites may be … required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and excellent exposure within More ❯
SupportAnalyst required for a 9-month maternity cover role, based on-site at a leading Professional Services Firm in Central London , near Covent Garden Station. This role offers up to 40k pro rata and is a fantastic opportunity to join a small, collaborative IT team of five … . As the IT SupportAnalyst, you'll be a key part of a five-person IT team, providing essential 2nd Line Support for approximately 200 end-users . You'll collaborate closely with another Helpdesk Technician, handling a mix of business-as-usual tasks and contributing … This role is ideal for an ambitious IT professional eager to expand their skills, offering significant hands-on experience across 1st and 2nd line support , with valuable exposure to 3rd line issues and critical cyber security initiatives . What You'll Be Doing: Supporting Windows 7/10/ More ❯
City of London, London, Old Street, United Kingdom
Langley James IT Recruitment
SupportAnalyst required for a 9-month maternity cover role, based on-site at a leading Professional Services Firm in Central London , near Covent Garden Station. This role offers up to £40k pro rata and is a fantastic opportunity to join a small, collaborative IT team of five … . As the IT SupportAnalyst, you'll be a key part of a five-person IT team, providing essential 2nd Line Support for approximately 200 end-users . You'll collaborate closely with another Helpdesk Technician, handling a mix of business-as-usual tasks and contributing … This role is ideal for an ambitious IT professional eager to expand their skills, offering significant hands-on experience across 1st and 2nd line support , with valuable exposure to 3rd line issues and critical cyber security initiatives . What You'll Be Doing: Supporting Windows 7/10/ More ❯
Devonshire Hayes have partnered with a fantastic company as they are looking to hire a talented IT SupportAnalyst to join their team for an initial 12 month contract. You will be tasked with, Key Responsibilities: Active Directory Management : Provide user account management, group policy administration, and support for Active Directory-related issues. Microsoft 365 Entra : Support and troubleshoot Microsoft 365 Entra setup and integrations, ensuring seamless access and functionality. Laptop Builds & Configurations : Build, configure, and deploy laptops to end-users, ensuring they are properly set up with necessary software, drivers, and security settings. Technical Support : Offer support to end-users, resolving hardware, software, and networking issues, either remotely or on-site for Windows 10, 11 and Office 365. Troubleshooting & Issue Resolution : Troubleshoot and resolve technical issues related to operating systems, applications, networks, and hardware. Documentation & Reporting : Maintain documentation of troubleshooting steps, technical issues More ❯
Manufacturing & Engineering Support Engineer/Analyst - 12mth contract Location: UK - Peterborough or Stafford 5 days onsite (Remote Support for EAME) Contract Type: Agency/Temporary Start Date: immediate Salary: £28.00 - £32.00 p/h Join our clients European Network Team! Our client, a global leader in manufacturing … and technology, is seeking an experienced Network Analyst and Support Engineer to join our European Network Services Team on an agency basis. This role is a fantastic opportunity to become part of a dynamic, collaborative, and globally distributed team. You'll play a vital role in maintaining and … network services across Europe, Africa, and the Middle East (EAME) - and beyond when required. Key Responsibilities Provide Level 2/3 remote network helpdesk support for our client's EAME-based facilities, including factories, offices, and warehouses. Support LAN/WLAN/WAN infrastructure through incident resolution, change More ❯
Job summary This role is office based in Fleetwood due to the nature of the work, and includes travel on occasion to support other locations. A positive customer service attitude and focus is important to this role where the post holder will be expected to provide IT advice and … guidance, 2nd line IT support and assist with the deployment and installation of end user compute devices across multiple sites of the NHSBSA among other duties. You should have previous experience of working in a 1st/2nd line support roles, ideally within a multi-user Active Directory … environment. Any additional support experience or practical knowledge of IT technologies and tools such as SCCM, Intune and Azure would be advantageous. Experience of working on large scale device refreshes would also be a distinct advantage. What do we offer? 27 days leave (increasing with length of service) plus More ❯