2 of 2 Contract Operational Stability Jobs in Hampshire

improved in line with ITIL practices. A core focus is on environment management, particularly in Windows-based infrastructures, supporting controlled deployments, environment readiness, and operational stability. Key Accountabilities Capture and document business and service management requirements (SLAs, OLAs, KPIs). Map current vs. target processes for Incident, Problem, Change … Request Fulfilment, and environment readiness. Design and optimise ITIL-aligned workflows for service operations and environment management. Drive continual improvement initiatives based on operational metrics and audit findings. Define and maintain environment strategies (Dev, Test, UAT, Pre-Prod, Prod) for Windows-based systems. Ensure environment readiness for releases, including ...

improved in line with ITIL practices. A core focus is on environment management , particularly in Windows-based infrastructures , supporting controlled deployments, environment readiness, and operational stability. Key Accountabilities Requirements & Process Analysis Capture and document business and service management requirements (SLAs, OLAs, KPIs). Map current vs. target processes … environment readiness. ITIL Process Design & Improvement Design and optimize ITIL-aligned workflows for service operations and environment management. Drive continual improvement initiatives based on operational metrics and audit findings. Environment Management Define and maintain environment strategies (Dev, Test, UAT, Pre-Prod, Prod) for Windows-based systems. Ensure environment readiness ...