BMC Helix Engineer (SC Cleared)
- Hiring Organisation
- Syntax Consultancy Ltd
- Location
- Andover, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500/day 500/day (Outside IR35)
environment. Design, build + migration for an end-to-end BMC Helix ITSM solution covering Incident, Problem, Change, Release, Asset + Service Catalogue management. Strong hands-on BMC Helix ITSM experience on large-scale enterprise environments. In-depth expertise in BMC Helix ITSM modules including: Incident, Problem … Change, CMDB, Asset, Service Request + Knowledge. Design + build integrations with 3rd-party platforms via BMC Helix iPaaS and REST/SOAP APIs. Configure + maintain BMC Helix Discovery for CMDB population and CI relationship mapping. Implementing SLAs/OLAs, automation rules, escalation policies, and approval workflows. ...