Hereford, Herefordshire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
maintain accurate documentation and update knowledge-base articles. Work collaboratively with account managers and technical teams to ensure SLA compliance, client satisfaction and continuous improvement. Contribute to onboarding/migration projects, system updates or client site roll-outs where required. What we’re looking for Extensive service-desk/2nd line experience within an MSP environment (multi-client, high volume More ❯
Support Engineer: Desktop, Windows 11, Windows 10, Migration, Refresh clinic Our Global Enterprise client is looking for a Support Engineer to carry out a Migration Setup. Start Date: Dec 2025 Duration: 45 days (initially) Pay Rate: £18.90 ph (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £21.46 ph (includes rolled up holiday) IR35 Status: Inside … engineer an.d Site Manager and under their instructions Refresh laptops: Correctly update the Contractor's workflow management system at all relevant steps. Seek guidance as required from the Post Migration Technical Support Specialist and Site Manager. Assist in conducting manual stock checks daily and report findings to the Contractor Engineer and Site Manager. Assist in securing the devices in the More ❯
Join a leading independent technology and services provider as an IT support technician! Job Overview: We are seeking a Tech 3 professional to support migration and refresh activities for our client. This role involves setting up refresh clinics, moving devices, refreshing laptops, and updating workflow systems under the guidance of the site manager and engineers. Active SC clearance is mandatory. …/12/2025 Work Schedule: Monday-Friday, 09:00-17:30 Note: Change freeze from 15/12/25 - 02/01/26 Key Responsibilities: Migration Set-up and Refresh Clinic preparation Move devices from onsite storage to the refresh clinic as instructed. Log in to systems using provided devices under engineer/site manager guidance. Refresh … laptops and update workflow management system accurately Seek guidance from the Post-Migration Technical Support Specialist and Site Manager. Conduct daily manual stock checks and report findings Secure devices in onsite storage at the end of each day Key Requirements: Active SC Clearance (mandatory) Ability to follow technical instructions precisely Strong attention to detail for stock checks and workflow updates More ❯