Desktop Support Engineer
- Hiring Organisation
- Sellick Partnership
- Location
- Herefordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £20 - £25/hour
will manage your own workload, investigate complex technical issues, liaise with internal teams and external suppliers, and contribute to wider IT projects and service improvements. What you will be doing as Desktop Support Engineer: Provide 2nd and 3rd line technical support to users across a large customer base. Take … ownership of incidents and service requests, ensuring issues are resolved within agreed SLA timescales. Diagnose and resolve complex hardware, software, connectivity and application issues. Install, configure, maintain and replace desktop hardware, software and end-user devices. Support Microsoft Windows, Office, Microsoft 365, OneDrive and other cloud technologies. Administer user ...