2 of 2 Contract Workflow Jobs in Hertfordshire

teams with Jira best practices and process improvements. Support & Operations Responsibilities Provide L2/L3 support for Jira, Confluence, and JSM platforms. Troubleshoot platform, workflow, permission, and integration issues. Monitor application of health, performance, backups, and maintenance activities. Handle incident, service request, and enhancement activities within defined SLAs. Support user ...

SOPs and process maps Ensure all documentation reflects current operations and governance standards Manage change logs and maintain clear audit trails for process updates Workflow & Journey Mapping: Develop detailed process and customer journey maps across business and system landscapes Create clear visualisations using tools such as Miro, Lucid, Visio ...