2 of 2 Contract Active Directory Jobs in Ipswich

issues. Responsibilities include: Providing 1st and 2nd line support via phone, email, and ticketing system Supporting users across Microsoft 365 and Active Directory User account management including password resets, group membership, and onboarding/offboarding Troubleshooting Windows desktop and application issues Logging and updating tickets with … Previous experience in a 1st line IT support or service desk role Good working knowledge of Microsoft 365 (Outlook, Teams, SharePoint) Experience with Active Directory user administration Strong customer service and communication skills Well organised with a proactive approach to problem solving ...

experience in IT support or a strong customer service background with technical aptitude. Excellent communication and problem-solving skills. Comfortable using tools like: Active Directory Azure Virtual Desktop Office 365 Windows Autopilot Microsoft Teams iOS and Android devices A proactive, team-oriented mindset with a passion ...