Service Desk Analyst
- Hiring Organisation
- Pearson Whiffin IT & Digital
- Location
- Broadstairs, Kent, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £180 per day
first-line point of contact for users via phone, email, and ticketing system Log, categorise, prioritise, and manage support tickets in line with SLA requirements Provide day-to-day support for Active Directory, including user account management, group policies, and permissions Support Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) Troubleshoot ...