1 of 1 Contract Windows Jobs in Kidlington

maintain a strong user experience. Key Responsibilities * Provide 2nd line end user device support * Resolve incidents, requests and problems within agreed SLAs * Support Windows 10 devices, laptops, desktops and smartphones * Identify trends and recurring issues, escalating where required * Support moves, projects, events and technology refresh activity * Maintain and update … asset management and ICT governance processes * Identify and suggest service improvements Required Skills and Experience * Experience in ICT operational or EUD support roles * Strong Windows 10, desktop, laptop and mobile device support experience * Excellent troubleshooting and diagnostic skills * Customer-focused approach with strong communication skills * Ability to work across ...