IT Support Analyst
- Hiring Organisation
- Fruition Group
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Contract
- Contract Rate
- Up to £200 per day
and Windows environments, taking ownership of incidents and service requests through to resolution wherever possible. You'll also support with identity and access management and work within established ITSM processes. What we're looking for: Strong 1st/2nd Line IT Support or Helpdesk … experience Solid desktop and endpoint support experience Confident supporting Microsoft 365 and Windows Experience with identity and access management Experience working with ITSM and ticket management systems (Halo preferable) Strong customer service and communication skills Comfortable supporting end users directly and professionally ...