Customer Experience Manager
- Hiring Organisation
- VPss
- Location
- Skelmersdale, Lancashire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £32,000 - £35,000 per annum
Zendesk workflows and automations Troubleshooting Zendesk-related issues and liaising with technical support when required Handling complex or escalated customer issues with professionalism and commercial awareness Producing performance reports and insights for senior leadership Using Zendesk analytics to recommend and implement service improvements Ensuring clear, compliant communication aligned ...