Desktop Support Team Lead
- Hiring Organisation
- Gattaca
- Location
- Lancashire, United Kingdom
- Employment Type
- Contract
Experience managing incidents, requests, escalations and service performance Experience working with ITSM platforms such as ServiceNow Strong knowledge of Microsoft 365 technologies, including Teams, SharePoint and Power Platform Excellent communication, coaching and stakeholder management skills Ability to drive service improvements and embed best practice processes Experience creating documentation, knowledge ...