2 of 2 Contract Empathy Maps Jobs in London

Research Plan and conduct user research activities including interviews, workshops, surveys, observation sessions and usability testing. Develop user personas, user journeys, empathy maps and service blueprints. Identify user pain points, opportunities and unmet needs. Analyse qualitative and quantitative data to generate actionable insights. Present findings and recommendations ...

responsibilities User Research Plan and conduct user interviews, workshops, surveys, observation sessions and usability testing. Create user personas, user journeys, empathy maps and service blueprints. Identify user pain points, opportunities and unmet needs. Analyse qualitative and quantitative data to produce actionable insights. Present research findings and recommendations ...