4 of 4 Contract IVR Jobs in London

of XRM Toolbox * Excellent problem-solving and analytical skills * Strong communication and interpersonal skills Additional Key Experience Focus Points: * Dynamics 365 Omnichannel setup/configuration * Co-Pilot Studio voice (IVR flows) * Customisation to point 1 & 2 via code * Dynamics Marketing and Customer Insights * JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or More ❯

of XRM Toolbox * Excellent problem-solving and analytical skills * Strong communication and interpersonal skills Additional Key Experience Focus Points: * Dynamics 365 Omnichannel setup/configuration* Co-Pilot Studio voice (IVR flows)* Customisation to point 1 & 2 via code* Dynamics Marketing and Customer Insights* JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or More ❯

Kubernetes, GitHub, GitLab, DevOps Pipeline (e.g., Terraform, CLI, Ansible, Puppet, etc.), Container Registry, Docker Experience with Google Cloud Services Additional knowledge requirements: E-Commerce Call center care systems - e.g., IVR integrations, Agent desktop Payments and collection Identity and Authentication Service Mesh (Istio, etc.); Knowledge Background of ESB or SOA; Gradle/Maven/Build tools; GCP/GKE; GraphQL; Splunk More ❯

performance, accessibility, and usability. As a RingCentral Engineer , you will bring background in support of cloud contact center environments and technologies within the UCaaS and CCaaS space such as IVR, ACD, WFM, OmniChannel, Quality Management, interaction recording, CRM integrations, interaction routing, porting, number management, and security adherence. This position will identify key customer requirements and present contact center solutions, primarily More ❯