IVR Contracts in London

Interactive Voice Response (IVR)
England > London

The table below looks at the prevalence of the term IVR in contract job vacancies advertised in London. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 6 months to 14 May 2024 with a comparison to the same period over the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 384 473 588
Rank change year-on-year +89 +115 -122
Contract jobs citing IVR 15 10 11
As % of all contract jobs advertised in London 0.086% 0.038% 0.028%
As % of the Miscellaneous category 0.26% 0.11% 0.078%
Number of daily rates quoted 11 5 8
10th Percentile £450 £490 £390
25th Percentile £475 - £506
Median daily rate (50th Percentile) £575 £625 £563
Median % change year-on-year -8.00% +11.11% -2.17%
75th Percentile £616 - £641
90th Percentile £638 £693 £695
England median daily rate £500 £488 £448
% change year-on-year +2.56% +8.94% -10.03%

All Generic Skills
London

IVR is in the General and Transferable Skills category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for generic IT skills.

Contract vacancies with a requirement for generic IT skills 5,824 9,397 14,189
As % of all contract IT jobs advertised in London 33.28% 35.94% 36.50%
Number of daily rates quoted 4,128 6,762 10,348
10th Percentile £313 £375 £400
25th Percentile £450 £500 £500
Median daily rate (50th Percentile) £588 £600 £600
Median % change year-on-year -2.08% - +9.09%
75th Percentile £725 £743 £713
90th Percentile £850 £838 £800
England median daily rate £550 £570 £550
% change year-on-year -3.51% +3.64% +10.00%
Number of hourly rates quoted 149 115 202
10th Percentile £15.49 £19.16 £18.50
25th Percentile £17.25 £22.08 £23.91
Median hourly rate £26.00 £35.00 £43.78
Median % change year-on-year -25.71% -20.05% +28.03%
75th Percentile £48.75 £64.75 £54.22
90th Percentile £69.25 £84.50 £71.19
England median hourly rate £34.21 £22.49 £26.98
% change year-on-year +52.15% -16.66% +2.08%

IVR
Job Vacancy Trend in London

Job postings citing IVR as a proportion of all IT jobs advertised in London.

Job vacancy trend for IVR in London

IVR
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing IVR in London.

Daily rate trend for IVR in London

IVR
Daily Rate Histogram in London

Daily rate distribution for jobs citing IVR in London over the 6 months to 14 May 2024.

Daily rate histogram for IVR in London

IVR
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing IVR in London.

Hourly rate trend for IVR in London

IVR
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the London region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London - 7 £588 - 1
East London - 1 - -
IVR
England

IVR
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) SharePoint
2 1 (6.67%) Confluence
Applications
1 6 (40.00%) Chatbot
Business Applications
1 2 (13.33%) Dynamics CRM
Cloud Services
1 6 (40.00%) Azure
2 5 (33.33%) GCP
3 4 (26.67%) AWS
4 3 (20.00%) Cloud Computing
4 3 (20.00%) Twilio
Communications & Networking
1 5 (33.33%) VoIP
2 4 (26.67%) CTI
3 1 (6.67%) Firewall
3 1 (6.67%) LAN
3 1 (6.67%) MPLS
3 1 (6.67%) Multicast
3 1 (6.67%) MVNO
3 1 (6.67%) Network Security
3 1 (6.67%) SD-WAN
3 1 (6.67%) SMS
3 1 (6.67%) VoLTE
3 1 (6.67%) VoWiFi
3 1 (6.67%) WAN
3 1 (6.67%) Wi-Fi
Development Applications
1 1 (6.67%) JIRA
General
1 4 (26.67%) Finance
2 3 (20.00%) Telecoms
3 2 (13.33%) Public Sector
3 2 (13.33%) Retail
3 2 (13.33%) Social Skills
4 1 (6.67%) Analytical Skills
4 1 (6.67%) Banking
4 1 (6.67%) Billing
4 1 (6.67%) Inclusion and Diversity
4 1 (6.67%) Presentation Skills
Job Titles
1 9 (60.00%) Architect
2 3 (20.00%) Senior
2 3 (20.00%) Solutions Architect
3 2 (13.33%) Agile Project Manager
3 2 (13.33%) Delivery Project Manager
3 2 (13.33%) Genesys Architect
3 2 (13.33%) Network Architect
3 2 (13.33%) Project Manager
3 2 (13.33%) Senior Manager
3 2 (13.33%) Senior Project Manager
4 1 (6.67%) Analyst
4 1 (6.67%) Cloud Architect
4 1 (6.67%) Cloud Consultant
4 1 (6.67%) Consultant
4 1 (6.67%) Genesys Consultant
4 1 (6.67%) Product Owner
4 1 (6.67%) Senior Architect
4 1 (6.67%) Senior Cloud Architect
4 1 (6.67%) Senior Network Architect
4 1 (6.67%) Test Analyst
Libraries, Frameworks & Software Standards
1 3 (20.00%) Middleware
1 3 (20.00%) Web Services
2 1 (6.67%) LDAP
Miscellaneous
1 2 (13.33%) Management Information System
2 1 (6.67%) Algorithms
2 1 (6.67%) Distributed Denial-of-Service
2 1 (6.67%) Product Ownership
Processes & Methodologies
1 8 (53.33%) CRM
2 6 (40.00%) Agile
2 6 (40.00%) Conversational UI
2 6 (40.00%) Stakeholder Management
3 5 (33.33%) Artificial Intelligence
3 5 (33.33%) Customer Experience
4 4 (26.67%) Analytics
4 4 (26.67%) Computer Science
4 4 (26.67%) WFM
5 3 (20.00%) Capacity Planning
5 3 (20.00%) DevOps
5 3 (20.00%) Knowledge Transfer
5 3 (20.00%) Load Balancing
5 3 (20.00%) Machine Learning
5 3 (20.00%) Performance Optimisation
6 2 (13.33%) Customer Engagement
6 2 (13.33%) Performance Testing
6 2 (13.33%) Product Management
6 2 (13.33%) Stakeholder Engagement
6 2 (13.33%) User Acceptance Testing
Qualifications
1 4 (26.67%) Computer Science Degree
1 4 (26.67%) Degree
2 3 (20.00%) Master's Degree
3 2 (13.33%) AWS Certification
3 2 (13.33%) AWS Certified Solutions Architect
3 2 (13.33%) Azure Certification
3 2 (13.33%) Microsoft Certification
Quality Assurance & Compliance
1 2 (13.33%) GDPR
1 2 (13.33%) HIPAA
1 2 (13.33%) PCI DSS
1 2 (13.33%) SOC 2
System Software
1 1 (6.67%) Active Directory
Systems Management
1 1 (6.67%) Ansible
1 1 (6.67%) Kubernetes
Vendors
1 9 (60.00%) Genesys
2 4 (26.67%) Cisco
2 4 (26.67%) Google
3 3 (20.00%) Avaya
3 3 (20.00%) Microsoft
4 2 (13.33%) Oracle
4 2 (13.33%) Salesforce
4 2 (13.33%) UiPath
5 1 (6.67%) F5
5 1 (6.67%) ServiceNow