Application Support Engineer
- Hiring Organisation
- JAM Recruitment Ltd
- Location
- London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £750 - £850/day
team of 1-2 Application Support Engineers on a high complexity application. Manages the handling of incidents, problems, service requests and changes. Ensures service management tool records for the above are correctly managed, for example kept up to date with the latest information, and related to other records … required (e.g. incident records linked to problem records where appropriate). Maintains a positive relationship with the client by demonstrating proactivity and implementing agreed solutions. Arranges and administers visits to client datacentres in various locations in the UK for the purposes of change implementation and incident resolution. Liaises ...