1 to 25 of 29 Contract Incident Management Jobs in London

Cyber Security Consultant - Incident and Vulnerability Management Duration: 30/11/2026 Pay: up to £610 per day (umbrella) Location: Preston, London or Birmingham UK, Hybrid - 30% office 70% home CONTRACTOR MUST BE MOD SC CLEARED AND BE A SOLE UK NATIONAL Role Summary The Security Incident & Vulnerability Management Consultant operates within the Operational Integrator (OI) function to support the transition to a multi-supplier (SIAM) model within a Defence environment. The role focuses on understanding, aligning and governing existing high-severity security incident management (S3/S4) and vulnerability management processes ...

capability, taking a strategic view of where the function is now and where it needs to go. You'll manage the SOC team, own incident management, and make sure resources are deployed effectively. You'll also drive the security monitoring, threat intelligence and vendor relationships that keep … organisation protected. You will need proven experience in the following: SOC management, including leading and developing a team Strategic resource planning and deployment Incident management processes Delivering effective security monitoring capability Threat intelligence and assessment Operating cyber security tools and solutions Managing relationships with external vendors ...

Cyber Security Consultant - Incident and Vulnerability Management, UK Up to £570 per day, dependent on experience 3-month contract (Inside IR35) Hybrid working, 1 to 2 days onsite in Preston, London or Birmingham Must hold active SC clearance ABOUT THE CLIENT Our client is a major organisation operating … They are currently transitioning towards a multi-supplier service model and require an experienced Cyber Security Consultant to provide governance and coordination across security incident and vulnerability management. THE BENEFITS Hybrid working, approximately 1 to 2 days onsite Choice of Preston, London or Birmingham locations Opportunity to support ...

service delivery, ensuring SLAs and KPIs are achieved. Act as the primary contact for suppliers and internal stakeholders. Own Major Incident Management, including participation in an on-call rota. Drive Continuous Service Improvement initiatives across services. Ensure compliance with governance, security, audit, and regulatory requirements. Produce service reporting … Build strong relationships across technical teams, suppliers, and business stakeholders. Essential Experience Experience managing multiple managed service providers. Strong knowledge of ITIL and service management best practice. Experience with ITSM tools such as ServiceNow. Own Major Incident Management processes and supplier escalations. Drive ITIL service management ...

seeking an experienced Head of IT Service Management (ITSM) to lead and evolve the organisation's IT service delivery function, ensuring the highest levels of operational excellence, service quality, and customer satisfaction. The successful candidate will be responsible for defining and implementing ITSM strategies, frameworks, and best practices across … business, leveraging platforms such as ServiceNow and Jira to drive service improvement, incident management, change management, problem management, and service request processes. This role requires a strategic leader who can align IT services with business objectives, establish governance frameworks, monitor service performance through KPIs and SLAs ...

Dynatrace Senior Engineer is an experienced observability and performance engineering specialist responsible for supporting, operating and continuously enhancing the Dynatrace platform across the application management services estate. The role helps ensure end-to-end visibility of application and infrastructure performance, enabling proactive service management, faster incident resolution … CTIO, Service Delivery Manager, Technical Leads, Infrastructure Supplier and MSSP, the role provides operational insight across the supplier ecosystem Core Purpose Transform service management from a reactive model to a proactive, insight-led approach. Through end-to-end observability, dependency mapping, AI-assisted analytics and automated monitoring, the Dynatrace ...

uses the servers' local storage to create a resilient shared storage pool) Experience managing production-critical infrastructure environments with high availability requirements. Experience with incident management, problem management, RCA, and continuous operational improvement. Knowledge of monitoring, observability, alerting, and performance management. Microsoft Hyper-V (Core Expertise) Deep … Familiarity with monitoring and observability platforms such as Azure Monitor, Prometheus, Grafana, Splunk, or similar tools. Experience supporting enterprise VDI environments. Understanding of ITIL Incident, Problem, Change, and Release Management. Experience working in regulated industries such as Banking or Financial Services. Experience & Qualifications 6+ years of infrastructure engineering experience ...

Provide 1st and 2nd line support across business applications and end-user technologies. Support and maintain key platforms including CRM, finance, HR, membership, event management and SaaS applications. Troubleshoot system, access, and Microsoft 365 issues, ensuring incidents are managed through to resolution. Work with users to understand operational challenges … system administration activities. Support the introduction and adoption of AI and automation technologies across the organisation. Promote best practice around information security, user access management and data governance. Your Skills and Experience Previous experience in an Application Support Analyst, Business Systems Support Analyst, IT Support Analyst or similar role. ...

release processes. * Familiar with Observability functions, designing and operating end-to-end logging, metrics, tracing, dashboards, and alerting systems using ELK, Splunk, Prometheus, Grafana. * Incident-management leadership — owning major incident response, prioritisation, real-time coordination, stakeholder communication, and supporting post-incident reviews and reliability improvements. * Thorough ...

leadership position-not a hands-on technical analyst role. You will take full ownership of the Cyber Security Operations Centre (CSOC), driving strategy, managing incident response, and directing internal teams and external vendors. Key Responsibilities Define and lead the CSOC strategy, operations, and governance. Take command of major incident response, managing remediation and stakeholder communication. Oversee threat intelligence, vulnerability management, and security monitoring capabilities. Manage relationships with external agencies, Managed Security Service Providers (MSSPs), and technology partners. What We Need From You Proven experience as a SOC Manager (previous leadership experience is essential; this ...

leadership position-not a hands-on technical analyst role. You will take full ownership of the Cyber Security Operations Centre (CSOC), driving strategy, managing incident response, and directing internal teams and external vendors. Key Responsibilities Define and lead the CSOC strategy, operations, and governance. Take command of major incident response, managing remediation and stakeholder communication. Oversee threat intelligence, vulnerability management, and security monitoring capabilities. Manage relationships with external agencies, Managed Security Service Providers (MSSPs), and technology partners. What We Need From You Proven experience as a SOC Manager (previous leadership experience is essential; this ...

Expected) The Opportunity We're supporting a major enterprise technology programme seeking an experienced Azure DevSecOps Engineer to take ownership of cloud platform, release management and deployment activities. This is a hands-on contract opportunity where you'll act as the technical lead for Azure DevOps and platform operations … primary SME for platform-related activities Leading troubleshooting, root cause analysis and platform optimisation initiatives Implementing monitoring, logging, alerting and observability solutions Supporting incident management and disaster recovery activities Driving continuous improvement across the DevOps ecosystem About You You'll be a highly capable DevOps or Platform Engineer ...

operations/end-user support position with ownership of day-to-day support, workplace infrastructure, asset handling and participation in local projects. Key Responsibilities Incident Management: Process and resolve IT service requests and incidents using ServiceNow. Office Support: Perform daily walkthroughs of office and meeting room areas, proactively … troubleshooting equipment and functionality. Technical Support: Act as the local IT contact for hardware/software troubleshooting, network issues, and mobile device management. Asset Management: Handle lifecycle replacements for laptops, desktops, tablets, and mobile phones, including inventory management for joiners and leavers. Project Participation: Assist in local ...

performing security team. About the Role As the SOC Manager, you will be responsible for leading the Security Operations Centre, ensuring effective security monitoring, incident response and threat intelligence capabilities while shaping the future direction of the SOC. Working closely with internal stakeholders, external vendors and managed security service … experience with the ability to develop and evolve SOC capabilities. Demonstrated experience leading and managing high-performing cyber security teams. Strong understanding of security incident management and response processes. Experience delivering and managing effective security monitoring capabilities. Proven experience in threat intelligence, threat assessment and cyber risk management. ...

Identify potential capacity constraints and performance risks before they impact users or services. Coordinate capacity planning activities with technical and operational teams. Support major incident management by assessing capacity and resilience impacts. Contribute to service recovery planning where capacity and performance are affected. Produce demand forecasts and growth … related risks and issues to operational and leadership stakeholders. Maintain capacity dashboards, reports, and continuous improvement plans. Key Skills & Experience Proven experience in Capacity Management within a complex IT environment. Strong understanding of infrastructure, application performance, and service management principles. Experience producing capacity forecasts, utilisation reports, and risk ...

Identify potential capacity constraints and performance risks before they impact users or services. Coordinate capacity planning activities with technical and operational teams. Support major incident management by assessing capacity and resilience impacts. Contribute to service recovery planning where capacity and performance are affected. Produce demand forecasts and growth … related risks and issues to operational and leadership stakeholders. Maintain capacity dashboards, reports, and continuous improvement plans. Key Skills & Experience Proven experience in Capacity Management within a complex IT environment. Strong understanding of infrastructure, application performance, and service management principles. Experience producing capacity forecasts, utilisation reports, and risk ...

where they're and where they are going. Effective in deploying resources * Demonstrated ability to lead and manage a team * In-depth knowledge of incident management processes * Proven experience delivering an effective security monitoring capability * Proven experience delivering threat intelligence and assessment * Proven experience operating cyber security solutions … providers (MSSPs), and technology partners Desirable: * CISSP, CISM or equivalent professional cybersecurity certification * Experience with Cloud Security (AWS, Azure) * ITIL Foundation (or equivalent) service management qualification If you are interested in the above, hit the Apply now button! SOC Manager, SOC Lead, SOC Manager, SOC Specialist, SOC Manager, Security ...

enable efficient and reliable software delivery. Work closely with development teams to improve platform resilience, scalability, and operational performance. Implement monitoring, alerting, and incident response processes to support production systems. Drive automation initiatives to reduce operational overhead and improve system reliability. We're Looking For: Proven experience … using FastAPI . Strong knowledge of Terraform and Infrastructure as Code principles. Experience designing highly available, resilient, and secure cloud environments. Strong troubleshooting and incident management skills within production environments. Experience with CI/CD pipelines, Git, GitHub, and DevOps best practices . Strong understanding of cloud networking ...

temporary position based in the bustling area of London, where the successful candidate will play a critical role in ensuring the efficient and effective management of data centre activities. Key Responsibilities: Lead and manage all technical operations within the data centre, ensuring optimal performance and uptime. Develop and implement … processes and procedures that enhance efficiency and maintain the highest standards of service delivery. Collaborate with cross-functional teams, including IT, engineering, and facilities management, to ensure seamless integration of services. Monitor and analyse data centre performance metrics, providing regular reports and insights to senior management. Oversee incident ...

development workflows. Support intelligent automation and continuous optimization of engineering processes. Production Support Assist in the investigation and resolution of production issues. Participate in incident management, root cause analysis, and system improvement initiatives. Ensure platform stability, performance, and operational reliability. Technical Leadership & Mentoring Provide guidance and mentorship … systems such as: Oracle Microsoft SQL Server Other enterprise-grade RDBMS platforms Experience with: Data modelling Query optimization Database performance tuning Large-scale data management Messaging & Integration Apache Kafka IBM MQ FIX Protocol Understanding of event-driven architectures and asynchronous processing patterns. Delivery & Engineering Practices Experience working within Agile ...

strong focus on designing, building and supporting enterprise-scale Azure cloud environments. Proven experience working across the Microsoft Azure ecosystem , including the deployment, management and optimisation of secure, highly available and scalable cloud infrastructure. Strong expertise in Azure Monitor , including monitoring strategy, log analytics, alerting, performance tuning and proactive … incident management across cloud platforms. Extensive experience with Azure DevOps , delivering CI/CD pipelines, release automation, source control management and infrastructure deployment best practices. Advanced Infrastructure as Code (IaC) skills using Bicep or Terraform , with a track record of developing reusable, maintainable and automated Azure infrastructure ...

/CD pipeline experience using Jenkins, SonarQube, Nexus and Git Strong understanding of CI/CD, automated testing, Agile and DevOps practices Production support, incident management, troubleshooting and root cause analysis Strong communication and stakeholder collaboration skills Desirable/Bonus Skills Dynatrace or similar monitoring and observability tooling ...

Remote Description: Experienced SOC Manager Strategic in nature, effective in deploying resources Demonstrated ability to lead and manage a team In-depth knowledge of incident management processes Proven experience delivering an effective security monitoring capability Proven experience delivering threat intelligence and assessment Proven experience operating cyber security solutions … service providers (MSSPs), and technology partners CISSP, CISM or equivalent professional cybersecurity certification Experience with Cloud Security (AWS, Azure) ITIL Foundation (or equivalent) service management qualification This role can be carried out remotely. Possibly some travel if business requires it So, if you are interested in joining a well ...

CK.Design and implement Microsoft Purview DLP policies across M365 workloads.Develop sensitivity labels, classification frameworks, and information protection controls.Deliver GDPR-aligned retention policies and lifecycle management within Purview.Produce remediation roadmaps, operational runbooks, and governance documentation. Required Skills & Experience Microsoft Defender suite (Endpoint, Office 365, Identity, Cloud Apps).Microsoft Purview, including … Information Protection, and Records Management.Sensitivity Labels, Auto-Labelling, and Data Classification.Retention Labels, Retention Policies, and Data Lifecycle Management.Detection engineering, alert tuning, incident management, and MITRE ATT&CK mapping.Microsoft 365 Security & Compliance architecture.Strong understanding of GDPR and data governance principles.Experience delivering security and compliance projects in enterprise M365 environments.Excellent ...

/or Azure) Kubernetes, Docker, and cloud-native architectures CI/CD, Infrastructure as Code, and DevOps practices Production support, monitoring, observability, and incident management Experience with AI/ML frameworks such as PyTorch, TensorFlow, or JAX Exposure to LLMs, RAG, Agentic AI, model serving, or MLOps environments ...