16 of 16 Contract Incident Management Jobs in London

Cyber Security Consultant (Cyber Incident Response Manager) - Inside IR35 - Remote with occasional travel to London or Gloucester - 3 Months initial contract with potential to extend. We're supporting a major, ZERO CARBON energy organisation at the forefront of building a secure and resilient energy future in the appointment … Cyber Incident Response Manager. This is a high-impact role focused on evolving and optimising an already established cyber incident management capability. You'll take ownership of the strategy, maturity, and continuous improvement of the organisation's incident response and crisis management function-ensuring ...

Robert Half Technology are assisting a payments business to recruit an Incident Triage Coordinator on a contract basis. Fully remote working. ASAP start. Initial 6-month contract. Role * The Incident Triage Coordinator will support the management and coordination of low- and medium-severity incidents affecting a large … platform. * Respond promptly to incidents raised through Jira, Slack, and PagerDuty, ensuring issues are assessed and managed in line with established response playbooks. * Coordinate incident response activities across engineering and operational teams using tools including Google Meet, Slack, Jira, and PagerDuty. * Ensure accurate and timely capture of incident ...

structured and repeatable way. The Role This is a delivery-focused platform ownership role, sitting across: Palantir platform operations MLOps enablement Service management Security, governance and compliance Supplier and vendor management You will be responsible for the day-to-day running and improvement of Palantir Foundry … related MLOps capabilities . The role requires someone who can combine technical platform understanding with operational discipline, stakeholder management and a strong service-owner mindset. Key Responsibilities Platform Operations Own the day-to-day operation of Palantir Foundry, AIP and MLOps services Ensure strong platform availability, performance, stability ...

Senior Incident Manager - DV Cleared London or Milton Keynes (3 days per week onsite) 6-Month Contract £550 per day + Shift Allowance We are seeking an experienced Senior Incident Manager to join a high-profile government and defence programme, delivered through Sanderson Government & Defence. This … critical role supporting complex, high-security environments where resilience and rapid response are essential. Key Responsibilities: Lead the management of major incidents, ensuring swift resolution and minimal business impact Coordinate cross-functional technical teams during high-pressure situations Act as the primary escalation point for critical service disruptions Drive ...

smooth and effective migration. The ideal candidate will have previous experience with a similar migration as well as hands on background within Service Desk, Incident and Change Management. Key responsibilities of the Service Delivery Manager: Take ownership of service delivery throughout the ITSM migration lifecycle. Lead the transition from … Delivery Manager migrating ITSM tools. Hands on knowledge of ServiceNow or FreshService. Strong working knowledge of ITIL frameworks and best practices. Strong experience with Incident management, Change management, Knowledge management or Asset Management (CMDB) is desirable. The Successful Service Delivery Manager will be required ...

Catalogues, High-Level and Detailed Solution Designs, Data Flow Diagrams, and evidence of GDS alignment Ensure integration solutions support real-time monitoring, alerting, and incident management (e.g., via ServiceNow and Power BI dashboards), in line with GDS requirements for operational monitoring and incident response Work with security … teams to ensure all integrations meet protective monitoring and incident notification requirements, following GDS security and privacy standards Support test assurance activities, including integration testing, defect triage, and resolution, ensuring quality is built in from the discovery phase as per GDS guidance Provide technical leadership and guidance to project ...

bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a Senior Business Analyst for a 6 month contract … FinCrime Onboarding and In-Life workstreams to drive technical readiness, oversee remaining build activity, and coordinate participation in programme wide testing. Design a comprehensive incident management framework for Name Screening, including a tailored playbook for both Onboarding and In-Life operational requirements. Reduce go-live volatility by proactively ...

Service Management Specialist (Contract) Location: London, UK (Hybrid - 2 days per week in office) Duration: 6 Months (Approx. 24 weeks) Start Date: Mid-June 2026 Hours: 40 hours/week Role Overview We are seeking an expert-level IT Service Management (ITSM) Specialist for a 6-month contract. … liaison between internal stakeholders, the global service desk, and external vendors to ensure high-quality service alignment with business needs. Key Responsibilities Performance & KPI Management: Lead monthly stakeholder and vendor KPI review meetings to monitor service performance, track trends, and address operational concerns. Data Analysis & Reporting: Extract and analyze ...

Role: IT Service Management Coordinator Location: London, UK (Hybrid) Contract: 6 months Working Shifts: Full-time Monday to Friday Overview We are seeking an experienced and proactive Service Management Specialist to support and enhance operational service delivery across a multi-functional technology support environment. This role will … business expectations and operational standards. The successful candidate will play a central role in driving continual service improvement, managing operational governance activities, supporting major incident coordination, and ensuring technology support services are delivered effectively across the UK technology landscape. This is an excellent opportunity for a service-focused professional ...

escalations and incidents within the Support & Operations team. By leveraging expertise in Google Cloud Platform (GCP), this position directly impacts customer satisfaction through effective incident management and quality assurance. The role requires active engagement with stakeholders to facilitate communication and ensure adherence to service level agreements (SLAs). … Business Stakeholders. Skill Requirements 1. In-Depth Knowledge Of Google Cloud Platform (Gcp) And Its Support Operations 2. Strong Analytical Skills With Experience In Incident Management And Resolution 3. Excellent Communication And Interpersonal Skills For Effective Stakeholder Engagement 4. Proficiency In Preparing Documentation And Sops For Operational Processes ...

join our Platform team.Youllfocus onmaintainingand improving production reliability, automating operational tasks, and enhancing our observability stack.Youllwork closely with SREs, support engineers, release managers, and incident managers to ensureour systems meet SLIs, SLOs, and SLA targets. Key Responsibilities Maintain and optimise production environments in AWS (EKS, EC2, RDS/Aurora … . Develop and maintain Infrastructure as Code using Terraform and configuration management with Ansible. Enhance monitoring, logging, and alerting using the Grafana stack (Prometheus, Loki, Tempo). Participate in incident management, root cause analysis, and post-incident reviews. Implement automation to reduce manual operational tasks ...

Service Management Coordinator (Service Delivery) Location: central London (Hybrid, 2 days onsite) Rate: £183 per day (Umbrella) Duration: 6 months Overview We're seeking a proactive and detail-driven Service Management Coordinator to join a busy and collaborative technology environment in London. This role sits at the heart … stakeholders, global service desk teams, and external vendors to ensure a high-quality, consistent support experience. If you have a passion for IT Service Management (ITSM), enjoy analysing performance data, and thrive in a fast-paced environment managing escalations and driving service improvements-this could be the perfect opportunity. ...

Umbrella solution. Essential skills/experience required: Demonstrated ability to lead and manage a team , this includes decision-making, effective communication and service management skills. In-depth knowledge of incident management processes, including the ability to assess the impact of critical security incidents and lead the response … cyber threats from both open-source (OSINT) and commercial threat intelligence. Proven experience operating cyber security solutions and tools e.g. Security Information and Event Management ( SIEM ), maintaining security records and documentation in accordance with security operating procedures. Demonstrated experience in managing relationships with external vendors, managed security service providers ...

environment, including troubleshooting session and application issues via Citrix Director Manage end-user onboarding and offboarding, including hardware provisioning, account setup, and access management via Active Directory/Microsoft Entra ID Maintain and manage hardware inventory, printers, and AV equipment across the London office Administer and support Microsoft … Windows desktop environments, including user account management and license provisioning Perform network troubleshooting to diagnose and resolve connectivity issues, escalating to network teams where required Support video conferencing and collaboration tools, including Zoom and other AV systems Log, track, and resolve tickets using the organization's Jira ticketing system ...

help shape and drive how we build and operate reliable, observable, and cost-efficient systems. Youll work closely with development, platform, and incident management teams to define what reliable means in measurable terms and build the tooling and processes to achieve it. Your work will directly influence … guardrails. Introduce and run chaos engineering experiments to improve system resilience. Automate operational processes to reduce manual intervention across the stack. Contribute to major incident response, providing engineering expertise. Collaborate cross-functionally to raise the bar on platform stability, security, and performance. Required Skills & Experience 3+ years ...

patching Support and upgrade Oracle E-Business Suite Upgrade and manage Oracle SOA Suite and WebLogic Server (WLS) Upgrade Oracle ASM (Automatic Storage Management) environments and Oracle IDCS cloud services/EBS Assertor for authentication. Execute cloning, migration, and environment refresh activities Raise and manage Oracle Support Service Requests … with infrastructure, application, and release teams for deployment and cutover activities Troubleshoot issues and perform root cause analysis Ensure adherence to change and release management processes Ensure compliance with security and governance standards Mandatory Skills: Hands-on experience with Oracle E-Business Suite 12.2.8 (EBS) upgrades/remediation engagements. ...