19 of 19 Contract Incident Management Jobs in London

Postgresql , Linux. In addition some experience in the following - WebMethds, Informatica, Appworx, WebDB and Global scape Responsibilities will be :- Provide IT operational support for Incident Management, Change Management, RITMs and Problem Management only through ServiceNow/client approved ticketing platform. Partner with the client to update … relating to cases and/or applications in scope. Perform application and process improvement; documentation; performance tuning; and technical strategy investigation upon request. Problem Management: Track, record, and process recurring tickets. Report automation opportunities for manual support tasks to client leadership. Execution of the automation activity will be prioritized ...

migrations using RISE with SAP/SAP Cloud ERP, you'll ideally be a well-rounded Service Manager with proven experience across vendor management, major incident & problem management, change management and continuous service improvement. This role is ideal for someone who thrives in large, enterprise-scale … shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation. Key Requirements: Strong background in IT Service Management (well-rounded across Service Design, Transition, Problem and Incident Management) Strong experience of SAP programmes, specifically On-Prem to Cloud SAP migrations using ...

Security Lead - Incident Response & Threat Management 4 Months Contract £400 to £500 a day Inside IR35 Remote working *Active Security Clearance is Needed* A well-established consultancy firm is urgently looking for an experienced Security Lead with a strong background in Incident Response and Threat Management … high-profile client. This role requires a professional with active SC Clearance and a deep understanding of SecOps analyst support. Core Responsibilities Incident Management: Directing the full incident response lifecycle, including the triage, investigation, and total resolution of security events. Threat Intelligence: Utilising Recorded Future, OpenCTI ...

4. Automation & Integration: Build automation using Python, REST APIs, Terraform, or CI/CD tools for Datadog onboarding and configuration. Integrate Datadog with ITSM, incident management, and collaboration tools (eg, ServiceNow, PagerDuty). Support automated incident detection, enrichment, and diagnostics. 5. Performance & Reliability Engineering: Perform performance analysis … root cause investigations using Datadog telemetry. Support capacity planning, resilience testing, and reliability improvements. Participate in post-incident reviews and drive continuous improvement actions. 6. Stakeholder & Onsite Responsibilities: Act as the Datadog technical face-off for UK-based stakeholders and client teams. Collaborate with application owners, architects ...

Design, implement, and test DR/backup strategies, including regular simulations. Infrastructure as Code & Automation: Develop/maintain Terraform modules. Ensure version control, change management, and repeatable, automated deployments. Security & Access Management: Manage Conditional Access, service principals, and app registrations. Apply security best practices to identity and cloud … resources. Incident Management & Continuous Improvement: Respond to incidents, perform RCA, and implement fixes. Enhance monitoring, alerting, and observability. Maintain cloud documentation. Technical Skills Expert Azure (IaaS, PaaS, identity, security). Proven Terraform/IaC expertise. Skilled in automation (PowerShell, Python, YAML). Strong Azure DevOps, GitHub Actions ...

management. Automation & Integration * Build automation using Python, REST APIs, Terraform, or CI/CD tools for Datadog onboarding and configuration. * Integrate Datadog with ITSM, incident management, and collaboration tools (eg, ServiceNow, PagerDuty). * Support automated incident detection, enrichment, and diagnostics. Performance & Reliability Engineering * Perform performance analysis … root cause investigations using Datadog telemetry. * Support capacity planning, resilience testing, and reliability improvements. * Participate in post-incident reviews and drive continuous improvement actions. Stakeholder & Onsite Responsibilities * Act as the Datadog technical face-off for UK-based stakeholders and client teams. * Collaborate with application owners, architects, and SRE teams ...

chat. You will be responsible for diagnosing, triaging, and resolving a wide range of hardware and software issues. This role involves user onboarding, asset management, event and infrastructure support - ensuring our workforce remains productive and connected. Key Responsibilities Technical Support & Incident Management Global Support: Provide front-line … support to global customers via calls and chat, adhering to Service Management principles. Triage & Resolution: Diagnose, assess, and triage incidents. Identify problems in computer systems and provide technical solutions with a goal of 90% First Call Resolution. Troubleshooting: Expertly troubleshoot OS issues (BSOD, App Crashing, Performance tuning), VPN connectivity ...

chat. You will be responsible for diagnosing, triaging, and resolving a wide range of hardware and software issues. This role involves user onboarding, asset management, event and infrastructure support - ensuring our workforce remains productive and connected. Key Responsibilities Technical Support & Incident Management Global Support: Provide front-line … support to global customers via calls and chat, adhering to Service Management principles. Triage & Resolution: Diagnose, assess, and triage incidents. Identify problems in computer systems and provide technical solutions with a goal of 90% First Call Resolution. Troubleshooting: Expertly troubleshoot OS issues (BSOD, App Crashing, Performance tuning), VPN connectivity ...

major technology stack. Practical experience with automation tooling such as Ansible, Terraform, GitHub, or Azure DevOps. Proven capability leading ITIL change processes and Major Incident Management (MIM), with a disciplined post-incident review culture. Excellent troubleshooting skills across multiple layers: Network Identity Endpoint Proxy SIEM/SOAR ...

major technology stack. Practical experience with automation tooling such as Ansible, Terraform, GitHub, or Azure DevOps. Proven capability leading ITIL change processes and Major Incident Management (MIM), with a disciplined post-incident review culture. Excellent troubleshooting skills across multiple layers: Network Identity Endpoint Proxy SIEM/SOAR ...

Support: Serve as the first point of contact for IT inquiries at the Technology Bar, assisting colleagues with walk-up and email requests. Incident Management: Answer calls, create tickets, and escalate issues as needed to ensure effective resolution of IT incidents. Video Conferencing Support: Provide primary support … video conferencing systems, ensuring seamless communication across teams. Printer and Equipment Management: Perform daily checks on office printers and meeting room technologies, logging any issues and escalating to 3rd level support when necessary. Laptop Environment Management: Build and maintain laptop environments, ensuring proper configuration and readiness. Project Participation ...

infrastructure as code, and operational excellence, while also supporting Data Engineers in delivering high-quality analytics pipelines. You will play a key role in incident management, automation of manual processes, and continuous improvement of platform tooling and workflows. Key Responsibilities Platform Engineering & Reliability Maintain and improve the Azure … analysis and preventative improvements Implement and maintain health checks, monitoring, and alerting DevOps & Automation Design, implement, and maintain Terraform to automate infrastructure provisioning and management Own and improve release processes, CI/CD pipelines, and deployment automation Manage platform artefacts including clusters, secrets, releases, and configurations Perform GitHub peer ...

robust, scalable and properly documented. Key Responsibilities Administer and maintain the Collibra platform from an engineering perspective, including configuration, monitoring, troubleshooting and performance management Configure and manage integrations using DIP/CDQ, EDGE and Lineage Harvester Ensure consistent ingestion of metadata, schemas and lineage from multiple enterprise systems Validate … ability to use SQL for validation and connectivity testing Experience working with infrastructure teams including DBAs and network teams Experience supporting enterprise systems through incident management and root-cause analysis Strong stakeholder communication skills across technical and non-technical teams Comfortable producing technical documentation and operational reporting Desirable ...

join our global network operations team. This role is critical in ensuring the reliability, scalability, and performance of our network infrastructure. You will lead incident responses, troubleshoot complex issues, and drive automation initiatives to maintain world-class network services. Required Skills: Minimum 10 years’ hands-on experience in network …/Nautobot Prometheus/VictoriaMetrics Salt Networking (either one of the following) EVPN Segment routing (significant MPLS depth can be considered) Key Responsibilities Lead Incident Management: Own and resolve critical network incidents, manage outages, and provide expert guidance during high-pressure situations. Advanced Troubleshooting: Diagnose and resolve complex ...

Networking (either one of the following) EVPN Segment routing (although I would accept someone with significant MPLS depth on their resume) Key Responsibilities Lead Incident Management: Own and resolve critical network incidents, manage outages, andprovideexpert guidance during high-pressure situations. Advanced Troubleshooting: Diagnose and resolve complex issues across … wireless design and AI cluster deployments to supportcutting-edgeinitiatives. Preferred Skills Experience with InfiniBand and AI cluster deployments . Familiarity with network asset management systems (e.g.,Nautobot). Wireless design experience with Cisco, Mist, Aruba . ...

cause analysis and corrective actions Maintain documentation, including database schemas, display specifications Strong analytical and problem-solving skills Effective communication and collaboration Experience in incident management, root-cause analysis, and troubleshooting production issues ...

year's Workday experience, with a good understanding of Workday's Core HCM and Recruitment modules. Strong organisational skills, with experience in operating incident management tools. Familiarity with Microsoft Office suite. HR Systems Specialist (Workday) - 12 Month Fixed Term Contract - London/Hybrid In accordance with the Employment ...

take ownership of major incidents, troubleshoot deep technical issues, and drive automation and observability across a multi-vendor estate. The role: Lead incident management for critical network issues, owning resolution during outages and high-pressure situations Troubleshoot complex network problems across routing, switching, firewalling, and wireless environments Provide … BigPanda, ITMP Ansible Nice to have Experience with InfiniBand and AI cluster deployments Wireless design experience (Cisco, Mist, Aruba) Strong background in network asset management Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps. ...

National with minimum 5 years residency.- Asset and configuration management. - Availability and capacity management. - Change Management. - Coding and scripting. - Cotinual service improvement. - Incident management. - Problem management. - Service management framework knowledge. - Testing. - Technical understanding Reasonable Adjustments: Respect and equality are core values to us. We are proud ...