Incident Management Contracts in London

Incident Management
England > London

The table below provides summary statistics for contract job vacancies advertised in London requiring Incident Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Incident Management over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 197 202 176
Rank change year-on-year +5 -26 +72
Contract jobs citing Incident Management 155 207 388
As % of all contract jobs advertised in London 1.26% 1.19% 1.52%
As % of the Processes & Methodologies category 1.37% 1.34% 1.68%
Number of daily rates quoted 103 134 281
10th Percentile £250 £200 £269
25th Percentile £369 £313 £438
Median daily rate (50th Percentile) £500 £500 £550
Median % change year-on-year - -9.09% +5.77%
75th Percentile £600 £650 £700
90th Percentile £670 £764 £750
England median daily rate £500 £500 £500
% change year-on-year - - +5.26%
Number of hourly rates quoted 9 4 4
10th Percentile - £30.46 -
25th Percentile £20.24 £30.97 £16.13
Median hourly rate £24.66 £34.11 £19.85
Median % change year-on-year -27.69% +71.84% -39.02%
75th Percentile - £43.04 £31.66
90th Percentile - £56.24 £47.91
England median hourly rate £18.32 £16.23 £19.81
% change year-on-year +12.88% -18.07% +27.81%

All Process and Methodology Skills
London

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 11,308 15,427 23,126
As % of all contract IT jobs advertised in London 92.23% 88.39% 90.86%
Number of daily rates quoted 7,584 11,065 16,744
10th Percentile £350 £340 £375
25th Percentile £431 £449 £475
Median daily rate (50th Percentile) £550 £550 £590
Median % change year-on-year - -6.78% +2.61%
75th Percentile £688 £675 £700
90th Percentile £800 £800 £800
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +1.85%
Number of hourly rates quoted 191 315 262
10th Percentile £16.50 £15.50 £18.05
25th Percentile £23.99 £20.00 £22.53
Median hourly rate £32.00 £28.00 £39.63
Median % change year-on-year +14.29% -29.34% +11.62%
75th Percentile £49.88 £48.75 £64.50
90th Percentile £63.75 £66.90 £82.50
England median hourly rate £28.53 £37.50 £37.50
% change year-on-year -23.93% - +50.00%

Incident Management
Job Vacancy Trend in London

Job postings citing Incident Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Incident Management in London

Incident Management
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Incident Management in London.

Daily rate trend for Incident Management in London

Incident Management
Daily Rate Histogram in London

Daily rate distribution for jobs citing Incident Management in London over the 6 months to 31 May 2025.

Daily rate histogram for Incident Management in London

Incident Management
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Incident Management in London.

Hourly rate trend for Incident Management in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the London region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -3 25 £514 -9.31% 11
West London +15 7 £500 +72.41% 6
South London +3 3 £525 - 1
North London - 1 - -
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (7.10%) Confluence
2 7 (4.52%) Microsoft Exchange
3 5 (3.23%) SharePoint
4 4 (2.58%) WebSphere
5 3 (1.94%) IIS
5 3 (1.94%) SharePoint 2010
6 2 (1.29%) Apache Airflow
6 2 (1.29%) CMS
6 2 (1.29%) JBoss
6 2 (1.29%) WebSphere Application Server
7 1 (0.65%) OpenStack
Applications
1 10 (6.45%) Microsoft Office
2 3 (1.94%) InfoPath
3 1 (0.65%) Microsoft Excel
3 1 (0.65%) Microsoft PowerPoint
Business Applications
1 3 (1.94%) SAP HCM
1 3 (1.94%) SAP Payroll
2 2 (1.29%) Remedy ITSM
2 2 (1.29%) SAP BPC
3 1 (0.65%) Dynamics CRM
3 1 (0.65%) Endur
3 1 (0.65%) Kondor
3 1 (0.65%) Salesforce CRM
3 1 (0.65%) SAP HR
3 1 (0.65%) SAP Oil and Gas
Cloud Services
1 44 (28.39%) Azure
2 27 (17.42%) AWS
3 17 (10.97%) Microsoft 365
4 11 (7.10%) Entra ID
5 9 (5.81%) Azure Monitor
6 8 (5.16%) IaaS
7 7 (4.52%) Azure DevOps
8 6 (3.87%) Power Platform
9 5 (3.23%) AWS CloudFormation
10 4 (2.58%) GCP
10 4 (2.58%) GitHub
10 4 (2.58%) GitHub Actions
10 4 (2.58%) OneDrive
10 4 (2.58%) Power Automate
10 4 (2.58%) PowerApps
11 3 (1.94%) Azure Data Factory
11 3 (1.94%) ShareGate
12 2 (1.29%) Amazon Kinesis
12 2 (1.29%) Azure Synapse Analytics
12 2 (1.29%) Microsoft Purview
Communications & Networking
1 16 (10.32%) Firewall
2 9 (5.81%) VPN
3 8 (5.16%) DHCP
3 8 (5.16%) DNS
3 8 (5.16%) WAN
4 7 (4.52%) LAN
5 6 (3.87%) Network Security
5 6 (3.87%) TCP/IP
5 6 (3.87%) Wireless
6 5 (3.23%) 4G
7 4 (2.58%) Wi-Fi
8 3 (1.94%) Internet
8 3 (1.94%) SAN
9 2 (1.29%) BGP
9 2 (1.29%) Cisco Nexus
9 2 (1.29%) HTTP
9 2 (1.29%) OSPF
9 2 (1.29%) Wireshark
10 1 (0.65%) SMTP
10 1 (0.65%) SNMP
Database & Business Intelligence
1 4 (2.58%) DB2
2 2 (1.29%) Amazon Redshift
2 2 (1.29%) Data Warehouse
2 2 (1.29%) IMS/DB
2 2 (1.29%) MongoDB
2 2 (1.29%) Power BI
2 2 (1.29%) SQL Server
3 1 (0.65%) Azure SQL Database
3 1 (0.65%) DynamoDB
3 1 (0.65%) Elasticsearch
3 1 (0.65%) SAP HANA
Development Applications
1 20 (12.90%) JIRA
2 10 (6.45%) ScriptRunner
3 4 (2.58%) Octopus Deploy
3 4 (2.58%) TeamCity
4 3 (1.94%) Git
5 2 (1.29%) GitLab
5 2 (1.29%) Jenkins
5 2 (1.29%) SonarQube
6 1 (0.65%) Artifactory
6 1 (0.65%) CircleCI
General
1 53 (34.19%) Social Skills
2 37 (23.87%) Finance
3 26 (16.77%) Analytical Skills
4 23 (14.84%) Banking
5 15 (9.68%) Public Sector
6 8 (5.16%) Inclusion and Diversity
7 7 (4.52%) Investment Banking
8 5 (3.23%) Documentation Skills
9 4 (2.58%) Retail Banking
10 3 (1.94%) Military
11 2 (1.29%) Financial Institution
11 2 (1.29%) French Language
11 2 (1.29%) Legal
11 2 (1.29%) Telecoms
12 1 (0.65%) Back Office
12 1 (0.65%) Games
12 1 (0.65%) Law
12 1 (0.65%) Manufacturing
12 1 (0.65%) Marketing
12 1 (0.65%) Presentation Skills
Job Titles
1 17 (10.97%) Senior
2 15 (9.68%) Analyst
3 13 (8.39%) Infrastructure Engineer
4 11 (7.10%) Consultant
4 11 (7.10%) Incident Manager
5 9 (5.81%) Lead
5 9 (5.81%) Senior Infrastructure Engineer
6 8 (5.16%) Site Engineer
6 8 (5.16%) Site Reliability Engineer
6 8 (5.16%) Support Engineer
6 8 (5.16%) Technology Specialist
7 7 (4.52%) Applications Support
7 7 (4.52%) Architect
7 7 (4.52%) Network Engineer
8 5 (3.23%) JIRA Engineer
8 5 (3.23%) Management Consultant
9 4 (2.58%) Applications Engineer
9 4 (2.58%) Azure Engineer
9 4 (2.58%) Security Engineer
9 4 (2.58%) Support Analyst
Libraries, Frameworks & Software Standards
1 5 (3.23%) RESTful
1 5 (3.23%) Web Services
2 4 (2.58%) WebSphere MQ
2 4 (2.58%) XML
3 3 (1.94%) Ajax
3 3 (1.94%) AngularJS
3 3 (1.94%) Node.js
3 3 (1.94%) SOAP
4 2 (1.29%) Bootstrap
4 2 (1.29%) CSS
4 2 (1.29%) EJB
4 2 (1.29%) J2EE
4 2 (1.29%) JDBC
4 2 (1.29%) LDAP
4 2 (1.29%) Middleware
4 2 (1.29%) OpenTelemetry
4 2 (1.29%) pytest
4 2 (1.29%) XSLT
5 1 (0.65%) ADO
5 1 (0.65%) HTML
Miscellaneous
1 10 (6.45%) Management Information System
2 9 (5.81%) Self-Motivation
3 8 (5.16%) CMDB
4 7 (4.52%) Security Operations Centre
5 6 (3.87%) Data Centre
6 4 (2.58%) Hybrid Cloud
6 4 (2.58%) Onboarding
7 3 (1.94%) Data Protection Act
7 3 (1.94%) Legacy Applications
7 3 (1.94%) Product Ownership
7 3 (1.94%) Security Posture
8 2 (1.29%) Cyber Threat
8 2 (1.29%) Driving Licence
8 2 (1.29%) SWIFT Messaging Network
9 1 (0.65%) Cloud Native
9 1 (0.65%) Cyberattack
9 1 (0.65%) Distributed Denial-of-Service
9 1 (0.65%) Greenfield Project
9 1 (0.65%) Legacy Systems
9 1 (0.65%) Reinsurance
Operating Systems
1 26 (16.77%) Windows
2 8 (5.16%) Linux
3 7 (4.52%) Windows Server
4 5 (3.23%) Unix
5 4 (2.58%) Apple iOS
5 4 (2.58%) Windows 10
6 2 (1.29%) Android
6 2 (1.29%) Mac OS
6 2 (1.29%) OpenVMS
6 2 (1.29%) VMS
6 2 (1.29%) Windows 7
7 1 (0.65%) Mac OS X
7 1 (0.65%) Windows Server 2016
7 1 (0.65%) Windows Server 2019
Processes & Methodologies
1 37 (23.87%) ITIL
2 25 (16.13%) Problem-Solving
3 24 (15.48%) Agile
3 24 (15.48%) Problem Management
4 23 (14.84%) Migration
5 22 (14.19%) ITSM
6 19 (12.26%) Change Management
6 19 (12.26%) Service Management
6 19 (12.26%) Technical Leadership
7 18 (11.61%) Root Cause Analysis
8 17 (10.97%) CI/CD
8 17 (10.97%) DevOps
8 17 (10.97%) Incident Response
8 17 (10.97%) Security Operations
9 15 (9.68%) Customer Requirements
10 14 (9.03%) Customer Service
10 14 (9.03%) High Availability
10 14 (9.03%) Risk Management
11 13 (8.39%) Infrastructure Engineering
11 13 (8.39%) Performance Tuning
Programming Languages
1 12 (7.74%) SQL
2 10 (6.45%) Groovy
3 9 (5.81%) Python
4 8 (5.16%) PowerShell
5 7 (4.52%) C#
6 5 (3.23%) Java
7 3 (1.94%) Bicep
7 3 (1.94%) Search Processing Language
8 2 (1.29%) Bash
8 2 (1.29%) C
8 2 (1.29%) COBOL
8 2 (1.29%) JavaScript
8 2 (1.29%) PL/SQL
8 2 (1.29%) REXX
9 1 (0.65%) ABAP
9 1 (0.65%) Go
Qualifications
1 42 (27.10%) Security Cleared
2 38 (24.52%) SC Cleared
3 9 (5.81%) Cisco Certification
4 8 (5.16%) CCNP
4 8 (5.16%) Degree
5 5 (3.23%) CCNA
6 4 (2.58%) DV Cleared
7 3 (1.94%) CCIE
7 3 (1.94%) Computer Science Degree
7 3 (1.94%) DBS Check
8 2 (1.29%) CISSP
9 1 (0.65%) (ISC)2 CCSP
9 1 (0.65%) A+ Certification
9 1 (0.65%) Azure Certification
9 1 (0.65%) BPSS Clearance
9 1 (0.65%) CCSP
9 1 (0.65%) CISM
9 1 (0.65%) IBM Certification
9 1 (0.65%) Microsoft Certification
9 1 (0.65%) Network+ Certification
Quality Assurance & Compliance
1 5 (3.23%) GDPR
1 5 (3.23%) NIST
1 5 (3.23%) SLA
2 4 (2.58%) ISO/IEC 27001
3 3 (1.94%) GRC
4 1 (0.65%) Cyber Essentials
4 1 (0.65%) Data Quality
4 1 (0.65%) EU AI Act
4 1 (0.65%) HIPAA
4 1 (0.65%) NCSC
4 1 (0.65%) QA
System Software
1 11 (7.10%) Active Directory
2 5 (3.23%) Docker
3 3 (1.94%) Virtual Machines
4 2 (1.29%) Firmware
4 2 (1.29%) Virtual Desktop
4 2 (1.29%) VMware Infrastructure
5 1 (0.65%) BitLocker
5 1 (0.65%) Ceph
5 1 (0.65%) FreeRADIUS
5 1 (0.65%) iptables
5 1 (0.65%) Veritas Cluster Server
5 1 (0.65%) VMware ESXi
5 1 (0.65%) VMware NSX
Systems Management
1 10 (6.45%) Terraform
2 7 (4.52%) Kubernetes
3 6 (3.87%) Ansible
3 6 (3.87%) FortiGate
4 5 (3.23%) SCCM
5 4 (2.58%) Prometheus
6 3 (1.94%) Grafana
6 3 (1.94%) Nagios
6 3 (1.94%) SCOrch
7 2 (1.29%) CASB
7 2 (1.29%) Microsoft Intune
7 2 (1.29%) Opsgenie
7 2 (1.29%) ZABBIX
8 1 (0.65%) Cacti
8 1 (0.65%) Cisco CUCM
8 1 (0.65%) Istio
8 1 (0.65%) Netcool
8 1 (0.65%) Podman
8 1 (0.65%) Proxmox
8 1 (0.65%) Puppet
Vendors
1 25 (16.13%) Microsoft
2 24 (15.48%) ServiceNow
3 12 (7.74%) Atlassian
4 8 (5.16%) Splunk
5 7 (4.52%) SAP
6 6 (3.87%) Cisco
7 5 (3.23%) VMware
8 4 (2.58%) IBM
8 4 (2.58%) Qualys
8 4 (2.58%) Remedy
9 3 (1.94%) CheckPoint
9 3 (1.94%) F5
9 3 (1.94%) Oracle
9 3 (1.94%) Palo Alto
9 3 (1.94%) SolarWinds
10 2 (1.29%) Apple
10 2 (1.29%) Databricks
10 2 (1.29%) Fortinet
10 2 (1.29%) Kronos
10 2 (1.29%) Salesforce