1 of 1 DemandTrendContract Social Skills Jobs in Macclesfield

management processes. Use ServiceNow for ticket logging, tracking, and resolution (desirable). Essential Skills & Experience Proven experience providing in-person technical support in a customer-focused environment. Excellent communication skills, with the ability to explain technical issues in simple terms. Strong knowledge of Microsoft Windows environments within an enterprise domain setting. Hands-on experience with Active Directory, SCCM … and Teams. Familiarity with cloud-based storage solutions such as OneDrive and Box. Awareness of antivirus software management in enterprise environments. Understanding of asset management processes and procedures. Desirable Skills Experience supporting Apple Mac OS and iOS devices. Mobile device setup and deployment experience. Knowledge and experience of ServiceNow ITSM platform. Working Style Comfortable working in a high-visibility More ❯