Dynamics 365 Customer Service Specialist
Manchester, North West, United Kingdom
InterQuest Group (UK) Limited
functionality Utilise WebAPI for integrations and data operations Maintain the Dynamics 365 Contact Center, including: Copilot Studio – build voice/chat bots Copilot Analytics – track and optimise performance Administer SharePoint & Teams (auto-attendance, call queues) Configure and maintain MSCRMAddons and other CRM enhancements Provide BAU support for CMS, SharePoint, Teams, and related services Dynamics 365 Customer Service Specialist … Platform (Power Automate, Dataverse) Strong JavaScript skills for CRM WebResources Experience with WebAPI integrations Exposure to Copilot Studio/Copilot Analytics highly desirable Good knowledge of Microsoft 365 administration (SharePoint, Teams) Strong stakeholder communication skills and ability to work in a fast-paced environment 6 month contract inside IR35-Rate depends on experience Remote with 2 days per week More ❯
Employment Type: Contract
Rate: £350 - 500 per day
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