1 of 1 Contract ITSM Jobs in Merseyside

walk-up support via Tech Bar/drop-in service. Participate in the on-call support rota when required. Document activities, resolutions, and configuration updates in line with IT service management processes. Required Skills & Experience Prior experience in a deskside or field support environment (Level 2). Strong hands-on capability in diagnosing and resolving hardware, software, and OS issues. … and common enterprise applications. Basic knowledge of network equipment and connectivity fundamentals. Familiarity with meeting room technologies and AV systems (advantageous). Previous experience working with ticketing systems and ITSM processes. Additional Requirements Full-time availability and eligibility to work in the UK. Willingness to undergo a background check. Excellent written and spoken English. Strong interpersonal and customer service skills. More ❯