1 of 1 Contract Performance Management Jobs in Merseyside

coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery, risk management and continuous improvement across the division. The role: Define the Strategy, Quantify the Targets and Create … develop and deliver the operational vision and strategy for MBL, ensuring alignment with divisional objectives, customer expectations and commercial growth plans. Establish operational priorities, performance measures and service standards across all functions contributing to customer and client delivery. Ensure operational, customer service and support strategies reflect customer, supplier ...