2 of 2 Contract ServiceNow Jobs in Merseyside

On behalf of HSE we are looking for a ServiceNow Engineer (Inside IR35) for a 4 month contract. Remote working with occasional travel to Bootle. At the Health and Safety Executive, we believe everyone has the right to come home safe and well from their job. Our mission is to prevent work-related death, injury, and ill health. Our roots … employment sectors. Using world leading science, we have helped protect millions of people from devasting injury and suffering through our diverse regulatory activities. We're looking for an experienced ServiceNow professional to help shape the future of our ServiceNow platform. This role will focus on establishing clear governance for ServiceNow improvements, developing a robust approach for managing enhancements, and supporting … the wider ServiceNow function in delivering a best-in-class service experience. Working with senior stakeholders and the ServiceNow Subject Matter Expert, you will help define how improvements are identified, prioritised, and implemented, ensuring that ServiceNow continues to evolve in line with organisational needs. This is an exciting opportunity to influence strategic direction, strengthen governance, and ensure ServiceNow delivers measurable More ❯

passionate about IT support and thrive in a fast-paced, collaborative environment, this could be the perfect fit. Responsibilities- First-line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service … skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint More ❯