Support Executive (Observability, Reliability, DevOps) - 6 months - Hybrid London Heathrow - Inside
- Hiring Organisation
- Hamilton Barnes
- Location
- Middlesex, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 375 Daily
role will play a key part in ensuring seamless customer experiences and service reliability across complex digital platforms through the implementation of unified monitoring, automation, and AI-driven analytics. Key Responsibilities: Implement unified observability frameworks and dashboards across multiple digital products. Define and manage SLIs, SLOs, alerts, and reliability … schedules and manage cross-team dependencies to optimise delivery. Map and monitor end-to-end customer journeys to identify risks and performance gaps. Support automated testing, monitoring, and deployment pipelines. Conduct post-incident reviews, root cause analysis, and improve service resilience. Integrate AI-driven monitoring solutions to predict and prevent ...