2 of 2 Contract Customer Journey Map Jobs in the Midlands

Customer Insight/User Research Consultant Location: Largely remote with occasional travel to West Midlands Rate: £500-£550 (inside ir35) Duration: 6 months + The Role I am are looking for an experienced Customer Insight & Journey Specialist to support a major programme of work. … This is a customer-focused role sitting at the intersection of Customer Insight, User Research and Service Design. You will work with a team of Business Analysts and Service Design Leads to ensure that customer and stakeholder evidence is translated into clearly defined user ...

with fans and grows its reach both locally and globally. No two days are the same. One day you might be building a customer journey campaign, the next you could be analysing supporter behaviour, developing Tableau dashboards or identifying new opportunities to grow our fan database. … Developing audience segmentation strategies to support marketing, commercial and fan engagement objectives Creating and maintaining targeted fan communications through email, SMS and automated customer journeys Building and managing data integrations, data flows and database health processes Producing actionable insights and presenting recommendations to stakeholders across the business Designing ...