GenAI Solutions Consultant (Contract) - Virtual Agents & Voice AI
Edinburgh, Midlothian, Scotland, United Kingdom
Staffworx Limited
proposals and architecture recommendations. Key Responsibilities Provide strategic guidance on the design and deployment of GenAI-powered virtual agents across both voice and digital channels. Advise on voice AI integration into omni-channel contact centre platforms (eg Genesys, Avaya, Amazon Connect, Five9). Define and refine requirements, use cases and success criteria for RFI responses. Assess and recommend LLM … enterprise-scale engagements under tight timelines. Nice to Have Previous involvement in RFI/RFP responses for enterprise AI solutions. Knowledge of cloud platforms (AWS, Azure, GCP) and enterprise integration patterns. Awareness of compliance and regulatory requirements (eg GDPR, PCI). Engagement Benefits Opportunity to shape a high-impact GenAI programme for a major enterprise client. Work in a More ❯
Employment Type: Contract
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