2 of 2 DemandTrendContract Microsoft Exchange Jobs in Milton Keynes

to expand your expertise in Access Management and develop your career within a forward-thinking, high-performing team. Responsibilities Administer user access rights via Active Directory, Azure AD, Exchange, Office 365, SharePoint, InTune, and other platforms. Manage JML lifecycle processes—ensuring timely setup for new joiners, updates for internal movers, and revocation of access for leavers. Process and More ❯

for IT support queries. Diagnose and resolve incidents or escalate as necessary. Maintain accurate incident records and documentation. Support users with Windows 10/11, M365, Active Directory, Exchange, and remote access tools. Contribute to service improvement and documentation. Essential Skills & Experience: Strong customer service and communication skills. Experience in incident and request management. Proactive ownership of issues … with a problem-solving mindset. Familiarity with ITSM tools and service desk operations. Working knowledge of Microsoft technologies and general networking. Desirable: Experience with ServiceNow or similar tools. ITIL Foundation or SDI Service Desk Analyst certification. Understanding of SLAs and priority classifications. Additional Info: Shift-based role (between 07:00-19:00, Monday to Friday). May include More ❯