4 of 4 Contract Service Delivery Jobs in the North East

take ownership of supplier performance across a portfolio of IT and Information Services suppliers. This role is focused on supplier governance, performance management, service reviews, issue resolution, and continuous improvement. You will work closely with suppliers and internal stakeholders to ensure contractual commitments, SLAs, and service expectations … primary point of contact for assigned IT suppliers, building effective working relationships and ensuring suppliers deliver against agreed contractual commitments. Lead supplier service review meetings, including agenda preparation, coordination of inputs, facilitation, and the management of actions through to completion. Monitor and assess supplier performance against SLAs, KPIs, contractual ...

Level Project Manager with IT software and tech experience to join a vibrant company in New Castle Main responsibilities Supporting integration delivery activities for a project or series of work packages, ensuring appropriate input from a range of internal stakeholders and external supplier organisations. Using broad experience and technical … expertise to aid and support the team’s technical capability on a day to day basis; Driving and managing successful delivery outcomes across all stages of the development lifecycle of the project, making sure that products at all stages are fit for purpose, fully tested and performant; Supporting activities ...

networking tools) Drive patching, vulnerability remediation (Tenable/Nessus) & cyber compliance (Cyber Essentials+) Support incident, problem & change across infrastructure and networking Assist with project delivery and hardware deployments (multi-site) Collaborate with internal teams and 3rd parties to ensure reliable service delivery Skills/experience: Enterprise Windows ...

subject matter expert in User Experience, you will bridge the gap between high-level strategy and seamless execution, actively shaping the future of national service delivery. Key Responsibilities Lead & Influence: Take ownership of key design decisions, manage and mentor immediate team members, and champion UX best practices across multiple … user-first elements. Essential Skill A proven track record as a Senior, Principal, or Lead UX Designer, ideally with experience navigating complex, large-scale service design systems. Proficient experience in UX, UR and UI is needed Prior experience working in the public sector or government bodies Newcastle - 3 days ...