Service Delivery Contract Job Trends in the North East

Service Delivery
England > North East

The table below provides summary statistics and contractor rates for jobs advertised in the North East requiring Service Delivery skills. It covers vacancies from the 6 months leading up to 17 September 2025, with comparisons to the same periods in the previous two years.

6 months to
17 Sep 2025
Same period 2024 Same period 2023
Rank 28 31 30
Rank change year-on-year +3 -1 +14
Contract jobs citing Service Delivery 10 4 3
As % of all contract jobs advertised in the North East 3.47% 1.48% 1.28%
As % of the Processes & Methodologies category 4.17% 1.65% 1.50%
Number of daily rates quoted 2 3 1
10th Percentile £246 - -
25th Percentile £258 - -
Median daily rate (50th Percentile) £292 £590 £450
Median % change year-on-year -50.51% +31.11% -25.00%
75th Percentile £331 £664 -
90th Percentile £346 £708 -
England median daily rate £450 £500 £513
% change year-on-year -10.00% -2.44% -2.38%
Number of hourly rates quoted 5 0 0
10th Percentile - - -
25th Percentile £11.60 - -
Median hourly rate £11.64 - -
75th Percentile £17.30 - -
90th Percentile - - -
England median hourly rate £17.83 £16.23 £18.50
% change year-on-year +9.86% -12.27% +35.43%

All Process and Methodology Skills
North East

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North East.

Contract vacancies with a requirement for process or methodology skills 240 243 200
As % of all contract IT jobs advertised in the North East 83.33% 90.00% 85.47%
Number of daily rates quoted 132 105 151
10th Percentile £203 £289 £325
25th Percentile £395 £375 £400
Median daily rate (50th Percentile) £463 £475 £450
Median % change year-on-year -2.63% +5.56% -14.29%
75th Percentile £575 £594 £594
90th Percentile £625 £702 £710
England median daily rate £510 £525 £550
% change year-on-year -2.86% -4.55% -
Number of hourly rates quoted 17 33 9
10th Percentile £11.60 £13.75 £16.85
25th Percentile £13.75 £15.50 £18.00
Median hourly rate £17.30 £29.77 £20.00
Median % change year-on-year -41.89% +48.85% +14.29%
75th Percentile £20.63 £46.18 £33.75
90th Percentile £42.40 £70.00 £46.18
England median hourly rate £25.15 £43.00 £43.79
% change year-on-year -41.51% -1.81% +51.01%

Service Delivery
Job Vacancy Trend in the North East

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Service Delivery in the North East

Service Delivery
Daily Rate Trend in the North East

Contractor daily rate distribution trend for jobs in the North East citing Service Delivery.

Contractor daily rate distribution trend for jobs in the North East citing Service Delivery

Service Delivery
Hourly Rate Trend in the North East

Contractor hourly rate distribution trend for jobs in the North East citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the North East citing Service Delivery

Service Delivery
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North East region over the 6 months to 17 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear -3 5 £338 -42.80% 18
Northumberland - 3 - -
Durham +8 2 £247 - 3
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Confluence
Applications
1 2 (20.00%) Microsoft Excel
1 2 (20.00%) Microsoft PowerPoint
2 1 (10.00%) Microsoft Office
Cloud Services
1 2 (20.00%) Power Platform
2 1 (10.00%) AWS
2 1 (10.00%) Azure
Communications & Networking
1 1 (10.00%) DHCP
1 1 (10.00%) DNS
Database & Business Intelligence
1 2 (20.00%) Power BI
Development Applications
1 1 (10.00%) Cucumber
1 1 (10.00%) Git
1 1 (10.00%) Jenkins
1 1 (10.00%) JIRA
1 1 (10.00%) Postman
1 1 (10.00%) REST Assured
1 1 (10.00%) SoapUI
General
1 5 (50.00%) Social Skills
2 4 (40.00%) Public Sector
3 3 (30.00%) Legal
Job Titles
1 3 (30.00%) Support Officer
2 2 (20.00%) Delivery Manager
2 2 (20.00%) Risk Manager
2 2 (20.00%) Supply Chain Manager
3 1 (10.00%) Analyst
3 1 (10.00%) Business Analyst
3 1 (10.00%) Test Engineer
Libraries, Frameworks & Software Standards
1 1 (10.00%) SOAP
Miscellaneous
1 2 (20.00%) Management Information System
Operating Systems
1 1 (10.00%) Windows
1 1 (10.00%) Windows Server
Processes & Methodologies
1 4 (40.00%) Customer Service
2 2 (20.00%) Business Intelligence
2 2 (20.00%) CAFM
2 2 (20.00%) Continuous Improvement
2 2 (20.00%) Facilities Management
2 2 (20.00%) Risk Management
2 2 (20.00%) Service Delivery Management
2 2 (20.00%) Supply Chain Management
3 1 (10.00%) Agile
3 1 (10.00%) CI/CD
3 1 (10.00%) Fraud Detection
3 1 (10.00%) Knowledge Transfer
3 1 (10.00%) Microservices
3 1 (10.00%) Project Delivery
3 1 (10.00%) Server Management
3 1 (10.00%) Strategic Thinking
3 1 (10.00%) Test Automation
Programming Languages
1 1 (10.00%) Java
1 1 (10.00%) SQL
Qualifications
1 2 (20.00%) SC Cleared
1 2 (20.00%) Security Cleared
2 1 (10.00%) BPSS Clearance
2 1 (10.00%) Degree
System Software
1 1 (10.00%) Active Directory