to embrace a culture of continuous improvement. Identify and navigate roadblocks with confidence, ensuring smooth sprint progress. Foster a collaborative and high-performing team environment, encouraging open communication and conflict resolution. Exhibit strong leadership qualities, demonstrating integrity and emotional intelligence in all interactions. Engage with stakeholders to ensure alignment and continuous progress towards sprint goals and OKRs. Facilitate risk More ❯
to embrace a culture of continuous improvement. Identify and navigate roadblocks with confidence, ensuring smooth sprint progress. Foster a collaborative and high-performing team environment, encouraging open communication and conflict resolution. Exhibit strong leadership qualities, demonstrating integrity and emotional intelligence in all interactions. Engage with stakeholders to ensure alignment and continuous progress towards sprint goals and OKRs. Facilitate risk More ❯
Warrington, Cheshire, England, United Kingdom Hybrid/Remote Options
Guidant Global
customer service by resolving post-sale queries and complaints with professionalism and care. Key Responsibilities Handle customer communications via phone and letter Take ownership of complaints, ensuring first-time resolution Maintain high quality standards to enhance customer satisfaction Work independently and collaboratively to resolve issues Meet individual and team KPIs What You'll Need Strong written communication and conflictresolution skills Proficiency in MS Word, Excel, and general IT systems Ability to thrive in a fast-paced, evolving environment Solid understanding of consumer rights Confidence in managing escalated and challenging situations Working Pattern Rotational shifts between 8:00 AM - 8:00 PM, Monday to Friday Weekend shifts (approx. 1 in 5): Saturday: 9:00 AM More ❯
