What we're looking for: Previous experience in an ITservice desk or technical support role. Knowledge of Microsoft Windows, Office 365, Active Directory, and basic networking. Familiarity with ITSM ticketing tools (e.g Freshservice or similar). Strong problem-solving skills and a logical approach to troubleshooting. Excellent communication and interpersonal skills with a customer-first mindset. Ability to work More ❯
user experience across all sites. Communication: Represent DW in meetings with business representatives, promoting new developments and strategy changes. What We're Looking For Experience using ServiceNow or similar ITSM tools. Strong understanding of customer and client needs. Proven ability to liaise with stakeholders and work with vendors. An autonomous, proactive approach to problem-solving. Experience in aviation or a More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
WWT EMEA UK LIMITED
that integrate Active Directory and guest access solutions. Experienced in creating both high-level and low-level design documentation, with proficiency in Visio and Ekahau Pro. Familiar with ITservicemanagement and collaboration tools such as ServiceNow, Remedy and SharePoint. Highly organised, detail-oriented and focused on delivering a seamless end-user experience. All candidates will need to go through More ❯
ServiceNow solutions across multiple data centres and public cloud platforms. You will be a subject matter expert in multiple areas of the ServiceNow core platform modules or the ITServiceManagement modules. If this is of interest please apply ASAP to find out more More ❯
Agile sprints Build APIs, produce documentation, and deliver high quality outcomes Key Skills & Experience: Several years' experience with ServiceNow. Strong SPM knowledge Consulting background preferred. ServiceNow Certified System Administrator. ITSM Implementation Specialist. SPM or HR certification/specialism. Strong platform competency - able to build APIs, produce documentation, and work effectively in Agile. Ability to prioritise and manage work effectively. Comfortable … with well-defined user stories and standard sprint ceremonies. Technologies/Modules You'll Work With: SPM Module (strongly preferred) HR Module ITSM Module More ❯
