7 of 7 Contract ITSM Jobs in the North West

ability to meet or exceed performance targets related to customer service and chat handling. Qualifications: Experience in a technology call centre or customer service environment is preferred. Knowledge of ITSM Remedy is a plus but not essential. Eagerness to expand your skills and knowledge within the IT field. This position offers a hybrid working model, allowing the successful candidate to More ❯

compliance with retention policies. Operational Excellence: Implement changes following client change management processes. Conduct disaster recovery testing and maintain documentation. Produce management reports and contribute to problem resolution using ITSM tools. Experience: Proven track record in storage and backup administration within secure environments. Familiarity with ITIL processes and change management. SAN Storage and Backup technologies (e.g., NetApp, EMC, Veritas). More ❯

and build capability across teams. Role Requirements: Certification: ServiceNow Certified Technical Architect (CTA). Expertise: Proven experience designing and implementing ServiceNow solutions across multi-cloud environments. Module Mastery: IRM, ITSM, HRSD, CSDM, SPM. Security & Integration: Strong background in secure API provisioning and integration frameworks. Communication: Exceptional influencing and presentation skills. If you are interested in this role, please apply or More ❯

walk-up support via Tech Bar/drop-in service. Participate in the on-call support rota when required. Document activities, resolutions, and configuration updates in line with IT service management processes. Required Skills & Experience Prior experience in a deskside or field support environment (Level 2). Strong hands-on capability in diagnosing and resolving hardware, software, and OS issues. … and common enterprise applications. Basic knowledge of network equipment and connectivity fundamentals. Familiarity with meeting room technologies and AV systems (advantageous). Previous experience working with ticketing systems and ITSM processes. Additional Requirements Full-time availability and eligibility to work in the UK. Willingness to undergo a background check. Excellent written and spoken English. Strong interpersonal and customer service skills. More ❯

Service Transition Coordinator Opportunity in Manchester Are you ready to take on a pivotal role in IT service management and coordination? Our client is seeking a skilled and dedicated Service Transition Coordinator to join their team on a contract basis. Based in Manchester, this is your chance to contribute to a dynamic environment where your expertise will help drive successful … service transitions and business outcomes. Key Skills for Success Experience in IT Service Management or Project Coordination: Proven ability to manage and support IT service delivery or coordinate projects effectively. Understanding of the ITIL Framework, particularly Service Transition: A solid grasp of ITIL principles to facilitate seamless service transfer and alignment with business goals. Strong Organisational and Communication Skills: Capability More ❯

Service Transition Coordinator Opportunity in Manchester Are you ready to take on a pivotal role in IT service management and coordination? Our client is seeking a skilled and dedicated Service Transition Coordinator to join their team on a contract basis. Based in Manchester, this is your chance to contribute to a dynamic environment where your expertise will help drive successful … service transitions and business outcomes. Key Skills for Success Experience in IT Service Management or Project Coordination: Proven ability to manage and support IT service delivery or coordinate projects effectively. Understanding of the ITIL Framework, particularly Service Transition: A solid grasp of ITIL principles to facilitate seamless service transfer and alignment with business goals. Strong Organisational and Communication Skills: Capability More ❯

ServiceNow Architect (SC Eligible) Contract Inside IR35 £650 - £700 12 Month Contract Initially Hybrid Working - 60/40 split within North West or Yorkshire October Start Date The Role - My client seeks an experienced ServiceNow Certified Architect to support the More ❯