2 of 2 Contract Desktop Support Jobs in the North of England

Deskside & Technology Support Analyst Expenses: Yes Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. K … line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk. Deploy IT Hardware, record and track assets during deployment according to IT … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment More ❯

Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Manchester Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial iO have partnered with Engineering firm who are looking for SC Cleared Support professionals to join them on a contract basis. Please note, this … an Active SC Clearance to be considered* Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Desirable … to this role with your most up to date CV as I swill be calling through applications in order of receipt. Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Manchester Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial More ❯