in PC hardware and software maintenance, including Windows updates and Anti-Virus. Strong problem-solving and analytical skills, with the ability to work calmly under pressure. Good knowledge of ITIL methodologies and excellent customer service skills. At least one year’s experience in a professional services environment is preferred. More ❯
Windows 11 - Diagnose and resolve network connectivity and VPN issues - Set up and maintain meeting room AV hardware and other office network technologies - Contribute to technology updates and develop ITIL best practices - Providing support with additional IT projects IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system – Administration and support - Microsoft Stack including Office More ❯
North Yorkshire, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
Cloud integrated)* Experience with Active Directory and Azure Active Directory user & group administration* Ability to support M365 services (Teams, SharePoint, OneDrive)* Knowledge of InTune* Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - £200.00 Per More ❯
NICE – The National Institute for Health and Care Excellence
and engaging staff in effective delivery of services as well as experience of directly managing staff including performance management and appraisals; Skills Essential Demonstrated knowledge and experience of using ITIL framework and standards to the delivery of IT infrastructure services Skills Essential Demonstrated knowledge of supporting an Office 365, WAN connectivity and cloud platforms (AWS, Azure); Disclosure and Barring Service More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
E-Frontiers
aimed at improving performance. Manage exit of individuals as required. Manage and prioritise workload across the team to maintain optimum project delivery. 5 PROFESSIONAL QUALIFICATIONS/ACCREDITATIONS AND EXPERIENCE ITIL Intermediate level qualification (MALC) and education to degree level is desirable, but not essential. blue chip company experience. Experience of working in an SLA driven environment. Experience of working with More ❯
measurable benefits through strong organisation and prioritisation skills; A strong understanding of complex software licencing arrangements, IT support and professional service contracts, and financial information; Strong understanding of standard ITIL processes including service introduction and change management; Experience of leading multiple technology-enabled business transformation programmes in several of the following technology areas and service domains including; ERP systems, preferably More ❯
North Cumbria Integrated Care NHS Foundation Trust
The desire to learn and the ability to maintain high levels of performance whilst working in what can be a high pressure environment. Although not essential a knowledge of ITIL, Microsoft Windows, Office and Active Directory would be advantageous, however appropriate training will be provided. You must have a flexible approach to your work whilst at the same time being More ❯
Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint More ❯
platforms. A background in data analysis with experience of SQL to extract and interpret data. Exposure to Oracle Identity Manager customization (event handlers, adapters, scheduled tasks). Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow). Understanding of regulatory frameworks (e.g., SOX, GDPR) and their impact on identity governance. Understanding of Active Directory Federation, LDAP, OAuth, SAML, CyberArk. More ❯
Bootle, Merseyside, United Kingdom Hybrid/Remote Options
Alexander Mann Solutions - Public Sector Resourcing
identify opportunities for improvement using out-of-the-box ServiceNow capabilities. . Excellent stakeholder engagement skills with the ability to translate technical concepts into business language. . Knowledge of ITIL processes and best practice in service management. . Strong analytical and organisational skills, with the ability to manage multiple priorities in a complex environment. . Experience supporting or collaborating with More ❯
ability to manage multiple priorities. Proficiency in MS Office Suite, including Excel and PowerPoint; experience with project management tools (e.g., MS Project, Jira, or similar) is desirable. Knowledge of ITIL principles and service management processes is advantageous. What you'll get in return An initial minimum 4-6-month contract. £300-£350 per day (inside IR35) What you need to More ❯
Understand how the end-to-end RTB processes and relevant activities across all of Data Analytics systems work per the prescribed HSBC and ITIL standards. Within various teams, review and monitor, report if all aspects of Production processing (Incidents, Problems, Service Level indicators etc.) using automated dashboards are performing at optimum levels according to business needs. Work closely with the … knowledge of ServiceNow tool and able to create dashboards/reports for management overview. Should have hands-on experience in creating reports in Microsoft excel. Capable of understanding the ITIL terminology and various Service Management and Software Development Lifecycle terminologies. Knowledge of Hadoop and ITIL – Alerting and Monitoring, Change management, Problem management and Incident management. Knowledge of service protection and … of Banking domain and IT Infrastructure is preferred. Proven experience of working with/in RTB/Production support teams. Hands-on experience and sound understanding of HSBC and ITIL, processes and standards. Strong communication skills and be a team player of global team. Ability to prioritise and work independently within a diverse team environment. Should have sound knowledge of More ❯
ASQL. Proficiency in Microsoft Office and Project. Good influencing and networking skills. Adaptability to change and pressure. Nice to Have Bachelor s degree in computer science or related field. ITIL certification or experience. Supervisory experience. Experience with ITIL framework. Understanding of corporate and ICT processes. Knowledge of Microsoft Cloud and Citrix. DISCLAIMER: By applying for this vacancy, you consent to More ❯
Ellesmere Port, Cheshire, Ellesmere Port Town, United Kingdom
i-Jobs
ASQL. Proficiency in Microsoft Office and Project. Good influencing and networking skills. Adaptability to change and pressure. Nice to Have Bachelor’s degree in computer science or related field. ITIL certification or experience. Supervisory experience. Experience with ITIL framework. Understanding of corporate and ICT processes. Knowledge of Microsoft Cloud and Citrix. DISCLAIMER: By applying for this vacancy, you consent to More ❯
deployment and renewal, and high-availability hosting platform architectures. Excellent communication skills, capable of engaging with both technical and non-technical audiences. Influential negotiation skills and effective stakeholder management. ITIL processes and standards knowledge, with at least ITIL Foundation Level preferred. Degree in an IT discipline, or equivalent experience. Day-to-day of the role: Ensure hosting platforms and associated More ❯
Alexander Mann Solutions - Public Sector Resourcing
speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. Desirable: . ITIL accreditation or experience of working in an ITIL environment. . Experience or knowledge of Google Workspace. . Experience or knowledge of MacOS. Please be aware that this role can only More ❯
IT Vendor Manager Location: South Manchester (3 Days Onsite) Contract: Type: 6-12 Months The Role As a IT Vendor Manager, you’ll play a critical role in driving value and performance from the client’s key technology suppliers. You More ❯
needs of the business Education/Qualifications Essential Educated to degree level or possess equivalent level of experience Project Management Qualification (e.g. Prince 2) or equivalent level of experience ITIL 4 Foundation level Service Desk qualification or equivalent experience Desirable Management or leadership training Skills/Experience Essential Experience of managing a Service Desk function within a large and complex … using a range of MS Office Packages Facilitating groups to reach a shared goal Desirable User Acceptance Testing of electronic systems Knowledge Essential Knowledge of delivering services in an ITIL service environment Knowledge Expert Knowledge of Service Desk standards and principles High awareness of Customer Care - the Help Desk is a high profile function and is the users' first point … of contact ITIL principles and procedures DoH Clinical safety requirements for electronic systems Other Abilities Essential Excellent oral, written communication and presentation skills to communicate to a wide range of stakeholders Ability to establish and maintain effective working relationships with other colleagues Ability to coach team members and provide necessary training to improve skillsets Ability to motivate, influence and negotiate More ❯
Knutsford, Cheshire, England, United Kingdom Hybrid/Remote Options
Searchability NS&D
experience managing HSMs (Thales, Entrust, or Gemalto) Proficiency with HSM monitoring tools and automation Coding skills in Python or similar scripting languages Knowledge of SSH key and certificate management ITIL Foundation qualification Excellent attention to detail and stakeholder management Hold active BPSS clearance TO BE CONSIDERED: Please apply through this advert or email me directly at . For further details … to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Cryptography Analyst, HSM Management, Python, Automation, Information Security, ITIL, Certificate Management, Key Management, Security Operations, Risk and Compliance, NSD More ❯