13 of 13 Contract ITIL Jobs in the North of England

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

Service Delivery Manager (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) 6 Month Contract to £425-£450/day (Inside IR35) Service Delivery Manager needed with SC Security Clearance preferred , Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. 6 Month Contract based in Central … helpdesk or support service, driving KPI and SLA achievement. Strong customer-service orientation with a pragmatic problem-solving approach. Proven advocate and practitioner of ITIL best-practice processes. Familiarity with Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Hands-on experience with ITSM ...

resolve issues related to M365, Active Directory and Windows 11. - Diagnose and resolve network connectivity and troubleshooting issues. - Contribute to technology updates and develop ITIL best practices. - Providing support with additional IT projects. IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system – Administration and support ...

AZURE and On-Premise environments - Level 3 support for Windows Server - Previous involvement in the design, delivery and documentation of Cloud solutions - Worked with ITIL processes - Strong MS AZURE knowledge and background (Virtual Networking/Operating Systems/Security) - Cloud Architecture & Governance - Azure Framework - Azure Back-up/Recovery Services ...

orchestration (VMware Aria/vRealise, Ansible). Hybrid cloud experience (Azure, AWS, VMware Cloud). Experience supporting research computing or HPC workloads. Familiarity with ITIL-based change management processes. Contractor Expectations Ability to work independently with minimal supervision. Deliver results within defined project timelines. Participate in change advisory board ...

availability solutions (AlwaysOn, clustering, mirroring, log shipping). Strong T-SQL development and optimisation skills. Experience troubleshooting database performance and capacity issues. Familiarity with ITIL service management processes (incident, change, release, and problem management). Working knowledge of Windows Server administration. Exposure to PowerShell scripting is beneficial. Experience with tools ...

Linux on IBM Z environments - Working knowledge of z/VM and virtualisation concepts - Experience delivering OS patching, upgrades and vulnerability remediation - Familiarity with ITIL-aligned incident, problem and change management - Ability to work independently within an established platform engineering team - Willingness to participate in an on-call rota ...

Excellent stakeholder engagement, communication, and influencing skills. Ability to work collaboratively, manage competing priorities, and drive change. Background in public sector or regulated environments. ITIL knowledge and/or project management certification. Strong technical understanding across modern infrastructure and cloud. Project Manager - Outside IR35 (Hybrid ...

Build reporting, controls, and audit readiness frameworks Skills & experience required: - Proven experience building or transforming an IT Asset Management (ITAM) capability Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms. Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands ...

Assurance Lead, Service Design, Service Transition, Service Operations, SLA, Service Level Agreements, Digital Services, Service Acceptance Criteria, PRISM Governance, Continuous Service Improvement Plans (CSIP), ITIL Framework, Third-party Management Daily Rate: £400-£475 (via Umbrella) Contract Duration: 6 months initial 3 days per week on-site in Warrington … customer service attitude, communication, and interpersonal skills including strong influencing and stakeholder management. Broad business knowledge, including understanding of ‘end-to-end' process operation. ITIL Foundation qualified (v3 or 4), or experience working within an ITIL framework, and willingness to work towards qualification. In the first instance please submit your ...

ensure contractual service obligations are met Experience Required Proven experience in a Service Manager or IT Service Delivery role Strong working knowledge of ITIL/ITSM frameworks Experience managing SLAs, OLAs and supplier performance Background in leading major incident management Ability to engage and influence senior stakeholders ITIL certification ...

dealing with escalations. In addition to the above, you will need to have good knowledge of service desk and working in an ITIL compliant environment (ITIL Qualified). This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. Key Skills required … Proven experience as a Service Operations Manager, Supplier Manager or Service Desk Operations Manager. Experienced with incident and problem processes. ITIL qualified Good knowledge of Service Desk Excellent track record of managing suppliers in reaching successful outcomes. Self-starter with a proactive attitude This is a great opportunity to join ...

documentation, including service models, processes and diagrams* Establish and operate Service Transition governance in alignment with service design and project framework CORE SKILLS: Formal ITIL v3/4 qualification [Foundation Certificate] Essential experience of ITIL Service Management framework within a large-scale, global enterprise environment. Experience of managing service transitions ...