skills and a logical approach to troubleshooting. Excellent communication and interpersonal skills with a customer-first mindset. Ability to work under pressure and manage competing priorities. Working knowledge of ITIL best practices. Ind1 More ❯
Pontefract, West Yorkshire, Yorkshire, United Kingdom
PTSG
skills and a logical approach to troubleshooting. Excellent communication and interpersonal skills with a customer-first mindset. Ability to work under pressure and manage competing priorities. Working knowledge of ITIL best practices. Ind1 More ❯
North Cumbria Integrated Care NHS Foundation Trust
The desire to learn and the ability to maintain high levels of performance whilst working in what can be a high pressure environment. Although not essential a knowledge of ITIL, Microsoft Windows, Office and Active Directory would be advantageous, however appropriate training will be provided. You must have a flexible approach to your work whilst at the same time being More ❯
Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platforms More ❯
systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not essential More ❯
Bolton, Greater Manchester, North West, United Kingdom
The Bridge (IT Recruitment) Limited
systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not essential More ❯
such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like Jira and Confluence. At Evri, we know we only grow if our people do too. Thats why were committed to More ❯
Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - 200.00 Per More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - £200.00 Per More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Certes IT Service Solutions
operating systems Knowledge of EUD security and associated technologies eg: Antivirus and Firewalls Experienced working on projects within a technical environment on a large scale Desirable would be an ITIL foundation, M365 administrator or other relevant Microsoft certifications. To apply for this role please call Joanne Stanley on: 01675 468926 or email your CV to Certes IT Service Solutions welcome More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom
Erin Associates
services and resources enable compliance with relevant standards/policies. This IT Team Lead role will expect you to deliver effective incident management, problem management, change management and other ITIL lifecycle processes as required. As is expected in this type of role, you will implement best practices across the IT service lifecycle. Package: 37.5 hours per week 31 days holidays More ❯
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Good experience with Python Essential Skills: Strong background in cryptography or information security Hands-on HSM experience Proficiency in HSM monitoring tools Automation and coding skills (Python or similar) ITIL Foundation certification Degree in Computer Science or related field Strong stakeholder management and decision-making under pressure Desirable Skills: Experience in IT security operations Knowledge of cryptographic standards and compliance More ❯
IT systems support. Specific technical and functional knowledge of Swift and associated Payment systems. Some technical knowledge of any of the other systems above is desirable. Solid experience of ITIL incident, problem and change management functions. Demonstrable experience of mentoring junior team members or leadership. If you are interested in this position and would like to learn more, please send More ❯
complex environments Strong understanding of finance and procurement processes Excellent stakeholder management and communication skills Ability to lead cross-functional teams and third-party vendors Relevant certifications (e.g. PMP, ITIL, Agile) are desirable Experience of delivering similar projects in a manufacturing, construction, engineering or related industry. This is a fantastic opportunity for a confident and capable IT Project Manager to More ❯
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Experis
on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to … oriented, organised, and self-directed. Desirable: Bachelor's degree in informationtechnology, Computer Science or a related discipline. Previous experience/track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and/ More ❯
WBS, CPM, metadata configuration, workflows). Experience managing databases (Oracle, SQL Server), integrations (APIs, PowerShell), and middleware. Proficiency with ProjectWise infrastructure, environments, workflows, and Deliverables Management tools. Familiarity with ITIL frameworks and Service Desk ticketing systems. Strong documentation and communication skills with the ability to train diverse user communities. Eligible to qualify for UK secret clearance. Preferred Qualifications: Experience with More ❯
the business on a PAYE basis. The Role: You'll lead the delivery of a new Private Cloud Data Centre environment, oversee the migration of hosting infrastructure, and implement ITIL-based service management processes into an existing service desk - all within a secure SC-cleared environment. Key Responsibilities: Manage all aspects of project delivery, from planning to execution Coordinate with More ❯
SQL Applications Support Analyst SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens My client has an urgent need for an experienced Applications Support Analyst to join a specialist team supporting a range of new More ❯
based on and offshore Deep understanding of planning and executing system and service transitions Experience of leading on the establishing of a post migration event Hypercare process Familiarity with ITIL service transition, service introduction or similar frameworks If you have the relevant experience to fulfil this opportunity please get in touch as soon as possible. More ❯
Crewe, Cheshire, United Kingdom Hybrid / WFH Options
Adecco
with supervisory or management control over projects and resources. -Evidence of successful delivery of strategic projects with targets. -Experience of complete project life cycles from project initiation to implementation. -ITIL awareness (IT InfrastructureLibrary: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality, cost effective IT services.) Please More ❯
appropriately. Person Specification Education & Qualifications Essential A higher education qualification in a computing/engineering/technical discipline or relevant equivalent acquired experience combined with a vocational IT qualification ITIL Foundation Certificate (to be passed within 12 months of appointment) Desirable Microsoft Certified Professional Certificate Knowledge Essential A good knowledge of computer architecture, Windows operating systems and office applications Data … Protection and software licensing principals Directory Services/Administration Desirable ITIL Problem & Incident Management ITIL Configuration Management Desktop & application virtualisation Mobile Device Management Experience Essential Experience of supporting desktop technologies in a networked environment Experience of supporting the Windows operating system and standard office applications Desirable Experience of supporting mobile technologies Working with an ITIL based Service Desk System Administering More ❯
SQL Applications Support Analyst SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens My client has an urgent need for an experienced Applications Support Analyst to join a specialist team supporting a range of new … collaboration tools (Jira, Confluence, Bugzilla), the change management process and the software development lifecycle - Experience in the pro-active management of applications upgrades, patches and fixes - Working knowledge of ITIL processes (change/problem/incident management) and excellent communication skills You will enjoy a broad and varied role in a fast-paced environment so the ability to prioritise quickly … other technical staff, as well as a large user base, will be required. SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens Essential Recruitment is a specialist IT recruitment business with an in-depth understanding More ❯
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Investigo
cryptographic key lifecycle activities: generation, distribution, storage, recovery, and deletion Maintain accurate documentation and perform regular risk and compliance checks Handle incident, problem, and change management processes (aligned with ITIL best practices) Ensure strong governance, audit trails, and adherence to Barclays' IT Security Standards Contribute to automation and scripting efforts (e.g., Python) to streamline operations Participate in out-of-hours … or information security roles Hands-on experience with HSMs from vendors such as Thales, Entrust, or Gemalto Familiarity with HSM monitoring tools Strong scripting or coding skills (Python preferred) ITIL Foundation Certification Bachelor's Degree in Computer Science or related field Strong stakeholder management and communication skills Excellent attention to detail and ability to multitask Proficient in Microsoft Office tools More ❯
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Automate cryptographic processes using Python or other scripting languages SSH key and certificate lifecycle management Generate key components across IBM, Tandem, Unix platforms Support incident, change, and problem management (ITIL-aligned) Maintain accurate documentation and audit trails Collaborate with stakeholders across security, infrastructure, and operations teams Essential Skills Recent hands-on experience with HSMs (Thales, Entrust, Gemalto) Proficiency in HSM … monitoring tools Strong automation and scripting skills (Python preferred) Cryptography/Information Security background ITIL Foundation certification Bachelor's degree in Computer Science or related field Excellent stakeholder management and documentation skills Desirable Skills Experience in operational IT security roles Familiarity with SharePoint, Confluence, JIRA Unix/Windows OS knowledge Experience in change and release management Strong incident response and More ❯
and digital workplace environments. Experience working with third-party vendors and outsourcing partners. Strong track record in end-to-end project delivery within medium to large organisations. Exposure to ITIL environments and service management principles. Experience working with cross-functional teams including SMEs, business analysts, and technical teams. Desirable Experience of MSP transitions Skills & Competencies Strong project planning and coordination … Comfortable working in structured project environments (e.g., Agile, Waterfall, Hybrid). Tools & Methodologies Proficiency in project management tools such as MS Project, Jira, Confluence, or Azure DevOps. Familiarity with ITIL processes (certification desirable). Competence in producing project documentation and reports. Desirable Understanding of Digital Workplace technologies (e.g., MDM, collaboration tools, service desks). Carbon60, Lorien & SRG - The Impellam Group More ❯