ITIL Contract Job Trends in the North of England

ITIL (Information Technology Infrastructure Library)
England > North of England

The table below provides summary statistics and contractor rates for jobs advertised in the North of England requiring ITIL skills. It covers vacancies from the 6 months leading up to 28 September 2025, with comparisons to the same periods in the previous two years.

6 months to
28 Sep 2025
Same period 2024 Same period 2023
Rank 26 42 22
Rank change year-on-year +16 -20 +6
Contract jobs citing ITIL 266 175 341
As % of all contract jobs advertised in the North of England 6.67% 4.23% 6.63%
As % of the Processes & Methodologies category 7.50% 5.02% 7.51%
Number of daily rates quoted 147 88 206
10th Percentile £189 £213 £229
25th Percentile £299 £370 £358
Median daily rate (50th Percentile) £384 £450 £479
Median % change year-on-year -14.67% -6.05% +8.86%
75th Percentile £537 £538 £588
90th Percentile £613 £593 £720
England median daily rate £450 £475 £486
% change year-on-year -5.26% -2.26% +2.32%
Number of hourly rates quoted 26 8 27
10th Percentile £12.82 £15.93 £15.75
25th Percentile £17.44 £16.25 £16.25
Median hourly rate £29.60 £24.09 £17.50
Median % change year-on-year +22.87% +37.66% -17.65%
75th Percentile £56.26 £30.63 £20.00
90th Percentile £63.40 £43.68 £43.75
England median hourly rate £29.60 £23.80 £16.50
% change year-on-year +24.37% +44.24% +6.45%

All Process and Methodology Skills
North of England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North of England.

Contract vacancies with a requirement for process or methodology skills 3,545 3,487 4,542
As % of all contract IT jobs advertised in the North of England 88.89% 84.23% 88.35%
Number of daily rates quoted 2,321 1,947 3,020
10th Percentile £263 £300 £280
25th Percentile £375 £400 £402
Median daily rate (50th Percentile) £470 £500 £500
Median % change year-on-year -6.00% - -
75th Percentile £575 £580 £600
90th Percentile £671 £675 £676
England median daily rate £510 £525 £550
% change year-on-year -2.86% -4.55% -
Number of hourly rates quoted 203 180 206
10th Percentile £13.91 £13.75 £15.75
25th Percentile £17.41 £16.76 £17.73
Median hourly rate £22.63 £35.18 £27.50
Median % change year-on-year -35.67% +27.93% +37.05%
75th Percentile £36.38 £51.91 £46.18
90th Percentile £64.75 £70.00 £63.38
England median hourly rate £25.15 £43.00 £44.50
% change year-on-year -41.51% -3.37% +53.16%

ITIL
Job Vacancy Trend in the North of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for ITIL in the North of England

ITIL
Daily Rate Trend in the North of England

Contractor daily rate distribution trend for jobs in the North of England citing ITIL.

Contractor daily rate distribution trend for jobs in the North of England citing ITIL

ITIL
Daily Rate Histogram in the North of England

Daily rate distribution for jobs citing ITIL in the North of England over the 6 months to 28 September 2025.

Daily rate histogram for ITIL in the North of England

ITIL
Hourly Rate Trend in the North of England

Contractor hourly rate distribution trend for jobs in the North of England citing ITIL.

Contractor hourly rate distribution trend for jobs in the North of England citing ITIL

ITIL
Hourly Rate Histogram in the North of England

Hourly rate distribution of jobs citing ITIL in the North of England over the 6 months to 28 September 2025.

Hourly rate histogram for ITIL in the North of England

ITIL
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North of England region over the 6 months to 28 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West +17 156 £450 +5.88% 109
Yorkshire +12 105 £349 -30.37% 65
North East -19 5 £195 -60.00% 35
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (11.65%) SharePoint
2 18 (6.77%) Microsoft Exchange
3 15 (5.64%) Skype for Business
4 14 (5.26%) Confluence
5 8 (3.01%) Mattermost
6 7 (2.63%) Exchange Server 2013
7 4 (1.50%) Mule
8 3 (1.13%) OpenEdge
9 2 (0.75%) IIS
10 1 (0.38%) CICS
Applications
1 54 (20.30%) Microsoft Office
2 34 (12.78%) Microsoft Excel
3 24 (9.02%) Microsoft PowerPoint
4 20 (7.52%) MS Visio
5 1 (0.38%) Microsoft Project
Business Applications
1 5 (1.88%) assyst
2 2 (0.75%) Kondor
3 1 (0.38%) SAP S/4HANA
Cloud Services
1 62 (23.31%) Microsoft 365
2 32 (12.03%) Azure
3 27 (10.15%) Entra ID
4 13 (4.89%) AWS
5 12 (4.51%) Power Platform
6 11 (4.14%) GCP
6 11 (4.14%) OneDrive
7 7 (2.63%) Azure DevOps
8 6 (2.26%) PowerApps
8 6 (2.26%) SaaS
9 4 (1.50%) GitHub
10 3 (1.13%) Azure Sentinel
10 3 (1.13%) Lucidchart
10 3 (1.13%) ShareGate
11 2 (0.75%) Azure Logic Apps
11 2 (0.75%) Google Workspace
11 2 (0.75%) Microsoft Copilot
11 2 (0.75%) Microsoft Purview
11 2 (0.75%) OCI
11 2 (0.75%) Power Automate
Communications & Networking
1 16 (6.02%) Firewall
2 15 (5.64%) Skype
3 10 (3.76%) LAN
3 10 (3.76%) VPN
4 8 (3.01%) Softphone
4 8 (3.01%) Unified Communications
4 8 (3.01%) WebEx
5 7 (2.63%) SSH
6 5 (1.88%) DNS
6 5 (1.88%) Network Security
6 5 (1.88%) Wi-Fi
7 4 (1.50%) WAN
7 4 (1.50%) Wireless
7 4 (1.50%) WLAN
8 3 (1.13%) SSL
8 3 (1.13%) TCP/IP
8 3 (1.13%) VoIP
9 2 (0.75%) DHCP
9 2 (0.75%) SAN
10 1 (0.38%) MPLS
Database & Business Intelligence
1 10 (3.76%) Power BI
2 6 (2.26%) Relational Database
3 4 (1.50%) Data Mining
4 3 (1.13%) SQL Server
5 2 (0.75%) Electronic Patient Records
5 2 (0.75%) MySQL
6 1 (0.38%) BusinessObjects
6 1 (0.38%) DB2
6 1 (0.38%) Oracle Database
6 1 (0.38%) Oracle Discoverer
6 1 (0.38%) Oracle Reports
Development Applications
1 31 (11.65%) JIRA
2 7 (2.63%) Jenkins
3 6 (2.26%) Postman
4 4 (1.50%) Sonatype Nexus
5 3 (1.13%) GitLab
General
1 163 (61.28%) Social Skills
2 66 (24.81%) Analytical Skills
3 49 (18.42%) Finance
4 23 (8.65%) Retail
5 20 (7.52%) Banking
6 18 (6.77%) Inclusion and Diversity
7 15 (5.64%) Presentation Skills
8 14 (5.26%) Public Sector
9 12 (4.51%) Documentation Skills
9 12 (4.51%) Telecoms
10 10 (3.76%) Legal
11 8 (3.01%) Influencing Skills
12 7 (2.63%) Organisational Skills
13 5 (1.88%) Financial Institution
13 5 (1.88%) Publishing
14 4 (1.50%) Billing
14 4 (1.50%) Manufacturing
14 4 (1.50%) Military
15 1 (0.38%) Aerospace
15 1 (0.38%) Retail Banking
Job Titles
1 80 (30.08%) Analyst
2 32 (12.03%) IT Support
3 27 (10.15%) 1st Line Support
3 27 (10.15%) Support Analyst
4 24 (9.02%) Service Manager
5 22 (8.27%) Desktop Support
5 22 (8.27%) Support Manager
6 20 (7.52%) IT Manager
6 20 (7.52%) Support Engineer
7 14 (5.26%) Operational Support Analyst
7 14 (5.26%) Operations Analyst
7 14 (5.26%) Operations Support Analyst
8 13 (4.89%) IT Support Manager
9 12 (4.51%) 1st Line Support Manager
9 12 (4.51%) Developer
9 12 (4.51%) Incident Manager
9 12 (4.51%) ITIL Manager
9 12 (4.51%) Lead
10 11 (4.14%) Service Analyst
11 10 (3.76%) Deskside Support
Libraries, Frameworks & Software Standards
1 8 (3.01%) XMPP
2 6 (2.26%) LDAP
2 6 (2.26%) SOAP
3 5 (1.88%) REST
4 4 (1.50%) CSS
4 4 (1.50%) HTML
4 4 (1.50%) Web Services
5 3 (1.13%) AngularJS
6 2 (0.75%) XML
7 1 (0.38%) .NET
7 1 (0.38%) IDoc
7 1 (0.38%) ISPF
Miscellaneous
1 23 (8.65%) Management Information System
1 23 (8.65%) Smartphone
2 21 (7.89%) iPhone
3 12 (4.51%) CMDB
4 11 (4.14%) Onboarding
5 10 (3.76%) Data Centre
5 10 (3.76%) Mainframe
6 8 (3.01%) Enterprise Software
6 8 (3.01%) Virtual Team
7 7 (2.63%) Tandem
8 5 (1.88%) Mobile App
8 5 (1.88%) Product Ownership
8 5 (1.88%) Security Posture
9 4 (1.50%) Distributed Applications
9 4 (1.50%) Public Cloud
10 3 (1.13%) Cloud Security Posture
11 2 (0.75%) Cyber Defence
11 2 (0.75%) Operational Technology
11 2 (0.75%) SWIFT Messaging Network
11 2 (0.75%) Video Conferencing
Operating Systems
1 40 (15.04%) Windows
2 23 (8.65%) Mac OS
3 14 (5.26%) Linux
4 12 (4.51%) Unix
5 8 (3.01%) Windows Server
6 4 (1.50%) Windows Server 2003
6 4 (1.50%) Windows Server 2012
6 4 (1.50%) Windows Server 2016
6 4 (1.50%) Windows Server 2019
7 3 (1.13%) Apple iOS
7 3 (1.13%) Windows 10
8 2 (0.75%) Android
8 2 (0.75%) Windows 8
8 2 (0.75%) Windows Server 2008
8 2 (0.75%) Windows XP
9 1 (0.38%) zOS
Processes & Methodologies
1 128 (48.12%) Service Management
2 108 (40.60%) ITSM
3 61 (22.93%) Problem-Solving
4 59 (22.18%) Customer Service
5 57 (21.43%) Change Management
6 56 (21.05%) Stakeholder Management
7 49 (18.42%) Incident Management
8 46 (17.29%) Agile
9 40 (15.04%) Problem Management
10 39 (14.66%) Service Delivery
11 35 (13.16%) Continuous Improvement
12 31 (11.65%) Project Management
13 27 (10.15%) DevOps
14 25 (9.40%) Release Management
15 24 (9.02%) Process Improvement
16 23 (8.65%) Computer Science
17 21 (7.89%) Mobile Device Management
18 20 (7.52%) Project Delivery
19 19 (7.14%) Migration
19 19 (7.14%) Roadmaps
Programming Languages
1 20 (7.52%) SQL
2 10 (3.76%) PowerShell
3 8 (3.01%) Python
4 7 (2.63%) Java
4 7 (2.63%) JavaScript
5 4 (1.50%) Perl
5 4 (1.50%) Shell Script
6 1 (0.38%) COBOL
6 1 (0.38%) JCL
6 1 (0.38%) VBA
Qualifications
1 48 (18.05%) Degree
2 38 (14.29%) ITIL Certification
3 21 (7.89%) Security Cleared
4 16 (6.02%) Computer Science Degree
5 13 (4.89%) ITIL Foundation Certificate
6 12 (4.51%) Microsoft Certification
7 11 (4.14%) SC Cleared
8 6 (2.26%) CISMP
8 6 (2.26%) GSEC
9 5 (1.88%) Cisco Certification
10 4 (1.50%) A+ Certification
10 4 (1.50%) Azure Certification
10 4 (1.50%) BPSS Clearance
11 3 (1.13%) ACSP
11 3 (1.13%) ACTC
11 3 (1.13%) CISSP
11 3 (1.13%) CompTIA Security+
11 3 (1.13%) MCSE
11 3 (1.13%) PMI Certification
11 3 (1.13%) PMP
Quality Assurance & Compliance
1 22 (8.27%) SLA
2 9 (3.38%) GDPR
2 9 (3.38%) ISO/IEC 27001
2 9 (3.38%) QA
3 6 (2.26%) Data Quality
4 4 (1.50%) COBIT
5 3 (1.13%) ISO 22301
5 3 (1.13%) ISO 31000
6 2 (0.75%) GRC
6 2 (0.75%) Sarbanes-Oxley
7 1 (0.38%) Accessibility
7 1 (0.38%) Basel III
7 1 (0.38%) California Consumer Privacy Act
7 1 (0.38%) ISO/IEC 20000
7 1 (0.38%) PMO
System Software
1 59 (22.18%) Active Directory
2 2 (0.75%) Hyper-V
2 2 (0.75%) Virtual Machines
2 2 (0.75%) VMware ESXi
2 2 (0.75%) VMware Infrastructure
3 1 (0.38%) Job Entry Subsystem
3 1 (0.38%) RACF
3 1 (0.38%) Time Sharing Option
Systems Management
1 22 (8.27%) Jamf Pro
2 17 (6.39%) Microsoft Intune
3 12 (4.51%) SCCM
4 8 (3.01%) SCOM
5 6 (2.26%) Ansible
5 6 (2.26%) Terraform
6 4 (1.50%) Kubernetes
6 4 (1.50%) vCenter Server
7 3 (1.13%) CASB
7 3 (1.13%) Nessus
7 3 (1.13%) Single Sign-On
7 3 (1.13%) Systems Management Server (SMS)
7 3 (1.13%) WSUS
8 2 (0.75%) Backup Exec
8 2 (0.75%) Microsoft Clustering
8 2 (0.75%) NetApp OnCommand
8 2 (0.75%) vMotion
9 1 (0.38%) Cisco CUCM
9 1 (0.38%) Cisco Prime
9 1 (0.38%) Wonderware InTouch
Vendors
1 113 (42.48%) Microsoft
2 91 (34.21%) ServiceNow
3 22 (8.27%) Apple
4 16 (6.02%) Cisco
5 15 (5.64%) Splunk
6 8 (3.01%) Red Hat
7 7 (2.63%) Citrix
7 7 (2.63%) Google
7 7 (2.63%) IBM
8 4 (1.50%) VMware
9 3 (1.13%) CyberArk
9 3 (1.13%) Gemalto
9 3 (1.13%) Nintex
9 3 (1.13%) Oracle
9 3 (1.13%) Remedy
9 3 (1.13%) Tenable
9 3 (1.13%) Thales
10 2 (0.75%) Dell
10 2 (0.75%) Genesys
10 2 (0.75%) HP