working on small project rollouts. Key Responsibilities: Provide second line tech support across windows environments, Office 365, networking and desktop hardware Troubleshoot and resolve escalated service desk tickets within SLA Liaise with clients to ensure clear communication and issue resolution Support onsite work at client locations (Liverpool) Assist with small projects and infrastructure improvemnets Tech stack: Windows server, Office More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Business Support
ideal for this role. As this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working to SLA's would be a huge advantage. What you'll get in return The Contract is initially for 3 Months/Hybrid Working/Day Rate is £120 and is INSIDE More ❯
Job title: Helpdesk OSD analyst Location: Hybrid (3 days on-site in Manchester) Duration: 6 months Pay Rate: £250 per day Are you a proactive and technically skilled analyst with a passion for service excellence? We're recruiting for a More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Pontoon
Job title: Helpdesk OSD analyst Location: Hybrid (3 days on-site in Manchester) Duration: 6 months Pay Rate: £250 per day Are you a proactive and technically skilled analyst with a passion for service excellence? We're recruiting for a More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
LA International Computer Consultants Ltd
appropriate * Seek to continually improve the controls' processes and ways of working * Effectively manage task enablement for provision and repair to meet the required appointment date/s or SLA's Manually build tasks to meet the required appointment dates where automation is not in place e.g. Cloud Voice Please send your latest CV LA International is a HMG approved More ❯