2 of 2 Contract Customer Service Jobs in Northern Ireland

in a similar role Skilled in hardware, software and/or operating systems environment Knowledge of appropriate networks, products and protocols Troubleshooting skills End Customer Service skill MAC & linux OS knowledge recommended This is an urgent requirement and will require someone to start at immediate notice. If you More ❯

maintenance, and support of key operational and technical systems. As a key member of the IT team, the successful candidate will deliver a modern, customer-focused service that supports the organisation's strategic goals. Key Responsibilities Manage and support a wide range of Digital LOB systems and services … ensuring high availability, security, and performance. Lead and participate in the development and implementation of new digital projects and system upgrades. Oversee service requests and incidents using ITSM tools, ensuring SLA compliance and stakeholder satisfaction. Coordinate change management and release activities, including liaison with external advisory boards. Deliver innovative … similar capacity. Proven experience in managing and upgrading IT systems, with strong troubleshooting capabilities. Demonstrable skills in planning, organisation, communication (oral and written), and customer service. Ability to work independently and collaboratively, delivering high-quality, detail-oriented results. Possession of a full, current UK driving licence or access to More ❯