2 of 2 Contract Asset Management Jobs in Norwich

have a Valid UK driving licence Monday to Friday 9am to 5pm A well established public sector organisation is looking for an experienced Technical Analyst with a background in asset management to support IT users across multiple sites ensuring there is smooth operational delivery across all IT infrastructure. The primary purpose of this role is to provide second … line technical support to IT users and assist in the management of the organisation hardware assets Reporting to the Second Line Team Manager, you will provide 'second line' technical support to the organisation IT users across all sites. A key part of your role will be supporting efficient and effective hardware asset management processes and systems. This … includes: carrying out asset management tasks across the entire life cycle of Organisation IT hardware, setting up and maintaining the Configuration Management Database (CMDB) booking new equipment into the asset register, arranging disposals, and coordinating hardware audits You will also oversee the repair process for devices, including diagnosing and replacing parts, and create processes for managing More ❯

Service Desk Analyst Engineer to join their Digital Services team, providing technical support across multiple sites. This is a hands-on, customer-focused role involving hardware and software support, asset management, and process improvement. Key Responsibilities: Deliver technical support for end-user devices, software, and peripherals, including installation, upgrades, diagnostics, and repairs. Manage the lifecycle of IT hardware … assets, including asset tagging, configuration, disposal, and CMDB updates. Carry out repairs and configure smartphones/tablets using MDM tools. Support regular hardware audits and liaise with Commercial Services to maintain stock control. Contribute to IT projects, ensuring smooth implementation and transition of new technologies. Provide clear, user-friendly technical advice and training where needed. Promote best practices including … compliance with Trust processes. What You’ll Need: Experience in an IT support environment, preferably in a large organisation. Strong understanding of IT hardware/software, fault resolution and asset management. Excellent communication, customer service, and organisational skills. Relevant IT qualifications (e.g. MCDST, MCITP, MCP) or working towards them. Willingness to travel between sites and participate in the on More ❯