2 of 2 Contract Customer Service Jobs in Nottingham

homes across the UK. Working alongside qualified electricians, you'll play a key role in delivering high-quality renewable energy solutions while ensuring excellent customer service and safety standards. Every installation is different, making this an exciting opportunity for someone with strong roofing expertise, a proactive mindset … delivering exceptional workmanship. What You'll Be Doing As a Solar Roofing Installer, you will: Transport installation equipment, materials and tools to and from customer sites. Collect equipment and ensure waste materials are disposed of appropriately. Arrive on-site at agreed times and maintain clear communication with customers ...

device behaviour, or incidents outside of documented guidance to the Helpdesk for further investigation. Ensure accurate routing and handover of escalated tickets to maintain service quality and resolution times. Support users through telephony and digital support channels, ensuring a positive customer experience. Contribute to the management … small international user population across regions including North America and Asia. Work closely with Service Management and operational teams to ensure effective call handling and escalation processes. Produce and maintain weekly performance and operational reporting for key stakeholders. Monitor support trends and identify recurring issues, risks, or improvement opportunities ...