2 of 2 Contract ITSM Jobs in Nottingham

First Line Analyst

Hiring Organisation
Experis
Location
Nottingham, Nottinghamshire, Bulwell, United Kingdom
Employment Type
Contract
Contract Rate
£14.50 - £16.35/hour Inside IR35
ensuring every call and email is handled with care and efficiency. Key Responsibilities: Manage incoming calls and emails via Genesys, logging incidents into our ITSM system. Aim for first-contact resolution by capturing accurate data and following established processes. Maintain the team's knowledge base by updating existing articles ...

First Line Analyst

Hiring Organisation
Click Digital
Location
Nottingham, Nottinghamshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£16.35 per hour
We are recruiting for a motivated and customer-focused First Line Analyst for a leading IT service provider based in Nottingham. You’ll be part of a team of six analysts handling around 1000 calls ...