3 of 3 Contract Customer Service Jobs in Reading

and gain valuable experience. Many engineers have transitioned into different roles or sites within the business. A Supportive Team : Work alongside a collaborative team where your technical expertise and customer-focused approach will be valued. While the initial contract is for 12 months, there is potential for future opportunities, depending on business needs. Dynamic Day-to-Day : You'll … and vendor procedures. Vendor Certifications & Compliance : Stay current with relevant vendor certifications, ensuring compliance with best practices and safety guidelines, especially around electrostatic discharge (ESD) and IT equipment handling. Customer Service : Provide exceptional customer service, working directly with end users to ensure a smooth IT experience. Key Requirements: SC Clearance is a MUST : Only candidates who More ❯

a 12 month initial contract, inside IR35. Role Purpose Lead the delivery of business and technology change initiatives with a joint focus on Oracle Field Services (OFS) and Oracle Customer Experience (CX) solutions, ensuring operational improvements and enhanced customer journeys across business units. Key Responsibilities End-to-end delivery ownership of Oracle OFS and Oracle CX projects, across … both business and technology streams, with a focus on customer journeys and operational improvements. Lead planning, resource management, and stakeholder engagement to ensure on-time, on-budget delivery of Oracle OFS and CX capabilities. Manage third-party suppliers and internal teams through all phases of project delivery, ensuring alignment to both field operations and customer engagement strategies. Facilitate … adoption of OFS and CX functionality, driving business process improvements and ensuring business readiness for both operational and customer-facing teams. Ensure adherence to agreed project delivery methodologies, governance, and reporting standards, supporting seamless integration of OFS and CX solutions. Drive business-related change, including optimising business processes to support operational efficiency and enhanced customer experience. Support the More ❯

/knowledge: Experience of working in energy and utilities sector and associated technologies, specific experience in electricity networks, Distribution Network Operators and asset management organisations Working knowledge of field service and operations, capital programme delivery or customer service design preferable Experience working in an agile programme delivery environment delivering business and technology change using waterfall and Agile More ❯