2 of 2 Contract Microsoft Intune Jobs in Reading

evolves. What you'll do * Provide professional, friendly IT support to end users, both onsite and remotely * Manage incidents, requests, and tasks through ServiceNow, Microsoft Teams, and email * Resolve hardware, software, and connectivity issues across Windows, macOS, and mobile devices (primarily iOS) * Perform IMAC activities such as new starter … support quality and consistency * Provide remote hands support when required, including basic datacentre or comms-room tasks Technology and tools * Windows and macOS endpoints * Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) * Mobile device management tools such as Intune or Jamf * ServiceNow or comparable ITSM platforms * Basic networking concepts ...

within customer ITSM systems and ensure SLA targets are met Process joiners, leavers, and break-fix requests Prepare and provision laptops and devices using Microsoft Intune/Autopilot Update asset records and maintain CMDB accuracy Arrange device deliveries and collections with end users Update tickets with tracking ...