Service Delivery Manager - DV Cleared
- Hiring Organisation
- Matchtech
- Location
- Romsey, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
profit performance. Lead service reviews, maintain project trackers and registers, provide accurate reporting and manage escalations where required. Establish and manage customer-facing change management processes, chair Change Advisory Boards and coordinate with asset, configuration management and technical publications teams. Job Requirements: Current … security environment. Experience in service delivery management, IT service management or a similar customer-facing operational role. Strong understanding of incident, request, problem, change and configuration management processes. Experience using ITSM tools to record, monitor and report on service performance. Knowledge of service contract management, financial forecasting, invoicing ...