Service Delivery Manager - DV Cleared
- Hiring Organisation
- Matchtech
- Location
- Romsey, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
stakeholders, including engineering, sales, quality assurance, logistics, trade and compliance teams. Manage service contract finances, including forecasts, purchase requests, spares, repairs and invoicing, while monitoring cost, quality, time, customer satisfaction and gross profit performance. Lead service reviews, maintain project trackers and registers, provide accurate reporting and manage escalations where … configuration management processes. Experience using ITSM tools to record, monitor and report on service performance. Knowledge of service contract management, financial forecasting, invoicing and performance monitoring. Excellent stakeholder management, communication and customer relationship-building skills. Strong organisational and project management abilities, with effective attention to detail and escalation management. ...