2nd Line Desktop Support
- Hiring Organisation
- Eurobase People
- Location
- Glasgow, Lanarkshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 19 Annual
Grade/Rate UMB - £19.33 PAYE - £14.90 Basic £16.92 Premium Location South Street Glasgow Glasgow City Job Description Undertake incident and request tasks Possess 2nd line responsibility for resolving incidents to SLA Maintain a 2% incident per month target Be responsible for the completion of assigned works … agreed timescales Proactively communicate and coordinate with Level 3 teams to highlight major level issues Find resolution of technical issues for laptop/desktop hardware, networks, printers, etc. Install & configure software and hardware Your skills and experience An in-depth knowledge and good understanding of Microsoft Windows ...