3 of 3 Contract Service Delivery Jobs in Scotland

strategic and operational leadership across Digital Division, helping to shape and deliver the organisation's Digital, Data and ICT ambitions while ensuring the effective delivery of critical digital services. The Role The Interim Digital Division COO will lead the operational management of the Digital Division, providing leadership across digital … service delivery, technology operations, governance, financial management, programmes and people leadership. The role carries accountability for significant revenue and capital budgets, strategic supplier relationships, digital transformation programmes and the delivery of technology services that support policing across Scotland. Working closely with the CDIO, Police Scotland colleagues ...

Technical Support Manager, you will lead the operational support, maintenance and resilience of high-availability Operational Technology systems. You will oversee service delivery and incident response while ensuring that patching, vulnerability remediation and planned maintenance activities are managed effectively. The role will also involve workforce planning, capability development … responsibilities Lead the operational support and maintenance of high-availability OT systems. Manage incident response, fault diagnosis, system recovery and operational resilience. Oversee service delivery across the supported OT environment. Coordinate OT patching, maintenance and vulnerability remediation activities. Plan and allocate technical resources according to operational requirements. ...

Service Designer: Colleague Experience & CRM Transformation Duration: 6 months, with potential for extension Location: Edinburgh, 2 days per week onsite Role Summary Experienced Service Designer required to support a large-scale transformation programme focused on improving colleague experience, operational processes and CRM-related systems. The successful candidate will … combine strong service design expertise with practical experience across operations, colleague experience and CRM/platform transformation. They will work across complex stakeholder environments to understand current journeys and processes, identify pain points and opportunities, and translate user needs into practical service and system improvements. A key element ...