Service Delivery Contracts in Scotland

Service Delivery
UK > Scotland

The table below provides summary statistics for contract job vacancies advertised in Scotland requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 22 May 2025, comparing them to the same period in the previous two years.

6 months to
22 May 2025
Same period 2024 Same period 2023
Rank 69 65 93
Rank change year-on-year -4 +28 -29
Contract jobs citing Service Delivery 47 59 78
As % of all contract jobs advertised in Scotland 2.88% 2.81% 2.92%
As % of the Processes & Methodologies category 3.07% 3.19% 3.16%
Number of daily rates quoted 29 42 49
10th Percentile £196 £200 £154
25th Percentile £406 £233 £408
Median daily rate (50th Percentile) £450 £329 £475
Median % change year-on-year +36.99% -30.84% -10.17%
75th Percentile £496 £566 £575
90th Percentile £525 £599 £665
UK median daily rate £450 £463 £525
% change year-on-year -2.70% -11.90% +2.44%
Number of hourly rates quoted 0 2 2
10th Percentile - - £12.79
25th Percentile - - £12.85
Median hourly rate - £12.30 £13.33
Median % change year-on-year - -7.73% -59.61%
75th Percentile - - £13.98
90th Percentile - - £14.14
UK median hourly rate £15.84 £14.84 £21.38
% change year-on-year +6.70% -30.57% +47.41%

All Process and Methodology Skills
Scotland

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Scotland.

Contract vacancies with a requirement for process or methodology skills 1,532 1,849 2,470
As % of all contract IT jobs advertised in Scotland 93.76% 87.96% 92.37%
Number of daily rates quoted 881 1,142 1,741
10th Percentile £263 £219 £260
25th Percentile £375 £363 £406
Median daily rate (50th Percentile) £460 £475 £475
Median % change year-on-year -3.16% - +0.95%
75th Percentile £538 £575 £550
90th Percentile £600 £650 £650
UK median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% +3.77%
Number of hourly rates quoted 48 92 55
10th Percentile £15.95 £12.30 £10.63
25th Percentile £17.18 £15.92 £11.25
Median hourly rate £19.90 £19.50 £15.99
Median % change year-on-year +2.05% +21.95% -57.28%
75th Percentile £24.78 £42.71 £50.74
90th Percentile £50.06 £60.75 £67.13
UK median hourly rate £28.00 £36.27 £36.00
% change year-on-year -22.81% +0.76% +40.19%

Service Delivery
Job Vacancy Trend in Scotland

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Service Delivery in Scotland

Service Delivery
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing Service Delivery in Scotland.

Daily rate trend for Service Delivery in Scotland

Service Delivery
Daily Rate Histogram in Scotland

Daily rate distribution for jobs citing Service Delivery in Scotland over the 6 months to 22 May 2025.

Daily rate histogram for Service Delivery in Scotland

Service Delivery
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing Service Delivery in Scotland.

Hourly rate trend for Service Delivery in Scotland

Service Delivery
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Scotland region over the 6 months to 22 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +9 22 £475 +97.92% 29
Glasgow -8 18 £450 -12.20% 28
South Lanarkshire +17 2 - -
West Lothian +2 2 £188 +2.04% 1
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.13%) SharePoint
Applications
1 1 (2.13%) Microsoft Office
Business Applications
1 6 (12.77%) iTrent
2 1 (2.13%) Oracle Applications
Cloud Services
1 8 (17.02%) IaaS
2 4 (8.51%) Azure
3 3 (6.38%) Entra ID
3 3 (6.38%) Microsoft 365
4 2 (4.26%) AWS
5 1 (2.13%) Amazon CloudWatch
5 1 (2.13%) AWS CloudFormation
5 1 (2.13%) Twilio
Communications & Networking
1 5 (10.64%) DHCP
1 5 (10.64%) DNS
2 3 (6.38%) Firewall
3 2 (4.26%) Internet
3 2 (4.26%) LAN
3 2 (4.26%) WLAN
4 1 (2.13%) VPN
4 1 (2.13%) WAN
Database & Business Intelligence
1 3 (6.38%) Oracle Reports
Development Applications
1 8 (17.02%) JIRA
General
1 20 (42.55%) Public Sector
2 18 (38.30%) Social Skills
3 12 (25.53%) Finance
4 11 (23.40%) Analytical Skills
5 9 (19.15%) Banking
6 4 (8.51%) Investment Banking
7 3 (6.38%) Retail Banking
8 1 (2.13%) Documentation Skills
8 1 (2.13%) Financial Institution
8 1 (2.13%) General Ledger
8 1 (2.13%) Influencing Skills
8 1 (2.13%) Legal
8 1 (2.13%) Organisational Skills
8 1 (2.13%) Telecoms
Job Titles
1 9 (19.15%) Developer
1 9 (19.15%) ServiceNow Developer
2 8 (17.02%) Scrum Master
3 7 (14.89%) Service Manager
4 5 (10.64%) Delivery Manager
5 3 (6.38%) Administrator
5 3 (6.38%) IT Engineer
5 3 (6.38%) IT Manager
5 3 (6.38%) IT Services Manager
5 3 (6.38%) Service Delivery Manager
6 2 (4.26%) Analyst
6 2 (4.26%) Applications Support
6 2 (4.26%) Applications Support Analyst
6 2 (4.26%) Architect
6 2 (4.26%) Enterprise Architect
6 2 (4.26%) Lead
6 2 (4.26%) Security Engineer
6 2 (4.26%) Senior
6 2 (4.26%) Support Analyst
6 2 (4.26%) Technical Manager
Libraries, Frameworks & Software Standards
1 9 (19.15%) CSS
1 9 (19.15%) HTML
1 9 (19.15%) JSON
1 9 (19.15%) XML
2 1 (2.13%) Elastic Stack
2 1 (2.13%) Middleware
Miscellaneous
1 7 (14.89%) Product Ownership
2 6 (12.77%) Management Information System
3 4 (8.51%) CMDB
3 4 (8.51%) Data Centre
4 3 (6.38%) Virtual Team
5 2 (4.26%) Self-Motivation
6 1 (2.13%) Driving Licence
6 1 (2.13%) Legacy Systems
6 1 (2.13%) NHS
Operating Systems
1 9 (19.15%) Linux
1 9 (19.15%) Windows
2 6 (12.77%) Unix
3 4 (8.51%) Windows Server
4 2 (4.26%) Windows 10
5 1 (2.13%) Mac OS
5 1 (2.13%) Solaris
5 1 (2.13%) Windows 7
Processes & Methodologies
1 20 (42.55%) Agile
2 13 (27.66%) ITIL
3 12 (25.53%) Problem-Solving
4 11 (23.40%) Continuous Improvement
4 11 (23.40%) Roadmaps
5 10 (21.28%) ITSM
6 9 (19.15%) Service Management
7 8 (17.02%) Coaching
7 8 (17.02%) Kanban
7 8 (17.02%) Scrum
8 7 (14.89%) Conflict Resolution
8 7 (14.89%) Project Management
9 6 (12.77%) DevOps
10 5 (10.64%) Incident Management
10 5 (10.64%) Infrastructure as Code
10 5 (10.64%) Penetration Testing
10 5 (10.64%) Performance Management
10 5 (10.64%) Waterfall
10 5 (10.64%) Workflow
11 4 (8.51%) SIAM
Programming Languages
1 9 (19.15%) JavaScript
2 2 (4.26%) SQL
3 1 (2.13%) PL/SQL
3 1 (2.13%) Python
Qualifications
1 7 (14.89%) Degree
2 3 (6.38%) SC Cleared
2 3 (6.38%) Security Cleared
3 1 (2.13%) A+ Certification
3 1 (2.13%) APMP
3 1 (2.13%) AWS Certification
3 1 (2.13%) Azure Certification
3 1 (2.13%) PMI Certification
3 1 (2.13%) PMP
3 1 (2.13%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (10.64%) GRC
2 4 (8.51%) Disclosure Scotland
3 3 (6.38%) Accessibility
4 1 (2.13%) ISO/IEC 20000
4 1 (2.13%) SLA
System Software
1 7 (14.89%) Virtual Servers
2 2 (4.26%) Active Directory
3 1 (2.13%) VMware Infrastructure
Systems Management
1 1 (2.13%) SCCM
1 1 (2.13%) Terraform
Vendors
1 10 (21.28%) ServiceNow
2 4 (8.51%) Microsoft
2 4 (8.51%) Oracle
3 2 (4.26%) Avaya
3 2 (4.26%) Cisco
3 2 (4.26%) Citrix
3 2 (4.26%) Extreme Networks
3 2 (4.26%) Fortinet
4 1 (2.13%) AppDynamics
4 1 (2.13%) Apple
4 1 (2.13%) Genesys
4 1 (2.13%) VMware