ITSupport Engineer – Fenchurch Street – 3-month Contract My client is looking for an ITSupport Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business. It’s a friendly, service-driven environment where ITsupport meets customer care. You’ll assist users with device issues, software troubleshooting, connectivity problems, and account support. Key responsibilities of the ITSupport Engineer: Provide 1st and 2nd line technical support to users across the business. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding … experience. Manage and resolve an excess of ITsupport tickets in a timely manner. Configure, deploy, and support end-user devices. ITSupport Engineer Experience/Technologies: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Strong understanding More ❯
Fenchurch Street, Tower, Greater London, United Kingdom
VIQU IT
ITSupport Engineer – Fenchurch Street – 3-month Contract My client is looking for an ITSupport Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business. It’s a friendly, service-driven environment where ITsupport meets customer care. You’ll assist users with device issues, software troubleshooting, connectivity problems, and account support. Key responsibilities of the ITSupport Engineer: Provide 1st and 2nd line technical support to users across the business. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding … experience. Manage and resolve an excess of ITsupport tickets in a timely manner. Configure, deploy, and support end-user devices. ITSupport Engineer Experience/Technologies: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Strong understanding More ❯
ITSupport Analyst£180 Per Day, Inside IR35 Hybrid Bristol Contract Role Your new company An organisation based in the Bristol area. Your new role We are seeking an IT Service Desk Analyst to provide first-line support to staff across the organisation. This role is focused on delivering exceptional customer service by responding promptly to … IT queries and ensuring issues are resolved efficiently. What you'll need to succeed Ensure all support requests are accurately logged, prioritised, and resolved or assigned in a timely manner. Monitor ticket flow from initial logging through to successful resolution, maintaining service standards. Identify and escalate wider issues or emerging patterns that may impact service delivery. Setting up … accounts and equipment for new starters and processing leavers. Fulfilling requests for IT equipment and software, including shipping and tracking. Coordinating stock and managing movement of IT deliveries. Building and configuring IT equipment to meet business requirements. Performing end-user systems administration tasks. Maintaining accurate records of assets and stock levels. Creating, updating, and managing technical documentation More ❯
