Technician 3
- Hiring Organisation
- Hays Talent Solutions
- Location
- Bristol, Somerset, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 20 - 26 Annual
provide high-quality desk side support, handling incidents and service requests in a Wintel environment, with a strong focus on end-user satisfaction and SLA adherence.As a lead engineer, you will also be responsible for guiding and supporting junior team members, ensuring tickets are updated accurately and processes are followed … related collaboration tools Act as a lead engineer, supporting and guiding the on-site team Ensure all tickets are updated accurately and resolved within SLA Follow, maintain, and update IT processes and procedures as required. Identify opportunities for continuous improvement to enhance customer experience Contribute to the creation and maintenance ...