2 of 2 Contract Service Catalogue Jobs in the South East

start, project likely 3-4 years Location - Hybrid (2 days per week in Reading once office up and running) Accountable for global service performance and customer experience across the Service Management operating model. The role provides a single senior point of accountability for service … demand, capacity and service growth are reviewed regularly as users, locations, suppliers, applications and security domains are added. Support service catalogue and onboarding governance so new services and partners enter the model through controlled, repeatable routes. Promote consistent knowledge, reporting and handover practices across regions ...

monitoring, patch management, high availability and infrastructure performance. Desirable Experience Experience with AWS cloud services, CloudFormation and Systems Manager. Knowledge of ServiceNow service catalogues and cloud onboarding processes. Experience with cloud security, governance and cost optimisation. Experience supporting enterprise-scale infrastructure environments. If you would like to discuss ...