project timelines Provide post-go-live functional support and continuous improvement advice Act as a bridge between technical developers and business teams, particularly for finance and CRM integrations Essential Skills & Experience: Strong functional experience with IFS Finance (e.g. GL, AP, AR, Fixed Assets, Costing) and/or IFS CRM Proven track record in IFS Apps 10 or IFS Cloud … Understanding of core business processes in Finance and/or Customer Relationship Management Able to interpret business needs and translate them into IFS configurations or functional specs Excellent stakeholder communicationskills, with experience working in hybrid teams Desirable: Experience supporting IFS implementations in SaaS or technology-driven businesses Previous involvement in multi-site or global deployments Background in supporting More ❯
The successful candidate will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the software and platform. Skills/Experience: 2 - 4+ years customer facing technical support experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript … or debugging JavaScript (or other object orientated languages) Good experience in using browser debug tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc. Excellent verbal and written communicationskills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain More ❯
The successful candidate will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the software and platform. Skills/Experience: 2 - 4+ years customer facing technical support experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript … or debugging JavaScript (or other object orientated languages) Good experience in using browser debug tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc. Excellent verbal and written communicationskills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain More ❯